Fiserv · 11 hours ago
Implementation Advisor
Omaha, Nebraska
Full-time
Onsite
Senior Level
5+ years expFiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. The Implementation Advisor will lead end-to-end client onboarding, ensuring successful integration of clients onto the platform by coordinating cross-functional teams and aligning technical delivery with business requirements.
Financial ServicesFinTechInformation ServicesInformation Technology
No H1B
U.S. Citizen Only
Responsibilities
Lead and manage end-to-end client onboarding programs, creating and owning project plans to deliver on time and within budget
Develop and implement customer onboarding strategies and present clients with a clear service delivery roadmap
Conduct client kickoff meetings and translate client requirements into measurable implementation tasks and milestones
Configure the platform to meet contractual requirements and manage integrations with third-party vendors and middleware
Coordinate across engineering, product management, quality assurance, operations, and vendors to resolve dependencies and ensure delivery
Support testing activities, produce implementation documentation, and provide regular status reporting to internal stakeholders and senior management
Train clients on platform functionality and document client feedback to improve onboarding processes
Track client progress, issues, and risks; proactively identify bottlenecks and drive remediation
Create and maintain positive client relationships to support adoption and retention
Qualification
Required
5+ years of experience in managing end-to-end software implementation projects in Client Onboarding or related functions
5+ years of experience in program and project management
5+ years of experience in conducting client training sessions
5+ years of experience with MS Office suite, including intermediate Excel, Word and PowerPoint
6+ years of equivalent combination of educational background, related experience, and/or military experience
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role
Preferred
Bachelor's in Business, Information Technology or a related field
Experience in SQL and relational database technologies (PostgreSQL, MySQL, SQL Server)
Experience in business analysis or workflow analysis
Experience with payments and security/compliance standards (PCI DSS, NACHA, SOC 2)
Prior experience working with financial technology solutions, payments processing, or core banking integrations
Certifications such as PMP, PMI-ACP, or Certified ScrumMaster
Proven experience managing public sector executive stakeholders and delivering executive-level status and governance
Experience with CRM software such as Clarity, Salesforce, or ServiceNow
Benefits
Fuel Your Life program to support physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points used for rewards.
Eight Employee Resource Groups to foster a collaborative culture.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Medical, dental, vision, life, and disability insurance options available day one.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.
Company
Fiserv
Fiserv is a provider of technology solutions to the financial services industry.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.48BKey Investors
BlackBird Financial LP
2026-01-06Post Ipo Equity
2025-04-29Post Ipo Debt· $2.48B
1986-10-03IPO
Leadership Team
Michael Lyons
President and CEO-Elect, Fiserv
Robert Hau
EVP, CFO
Recent News
The Motley Fool
2026-01-23
legacy.thefly.com
2026-01-22
Company data provided by crunchbase