Tixr · 6 hours ago
Business Operations Manager
Santa Monica, CA
Full-time
Onsite
Mid, Senior Level
2+ years expTixr is a company on a mission to transform the ticket-buying experience with innovative solutions. They are seeking a Business Operations Manager to lead cross-functional initiatives that enhance systems, workflows, and overall company efficiency.
E-CommerceMobileSoftwareTicketing
Responsibilities
Lead strategic, cross-functional operational projects from concept to completion
Conduct market research, competitive analysis, and business case development to inform growth decisions
Build financial models and perform ROI analysis to support strategic initiatives and resource allocation
Identify inefficiencies and design scalable systems that improve collaboration, transparency, and execution
Partner with teams across Sales, Product, Client Success, and Finance to operationalize new initiatives and improve day-to-day performance
Create and maintain operational metrics, dashboards, and KPI frameworks to track business performance
Implement and manage AI-driven tools and automation workflows that increase leverage and reduce manual work
Drive documentation, communication, and accountability for key company priorities
Support leadership with data-driven insights, executive reporting, and stakeholder management to inform faster and more confident decision-making
Qualification
Required
Bachelor's degree in Business, Engineering, Economics, or related quantitative field; MBA preferred
2–5 years of experience in business operations, management consulting, investment banking, corporate strategy, or similar strategic project management role
Experience at high-growth tech companies or startups strongly preferred
A systems-minded operator who can see both the details and the bigger picture
Brings a design thinking mindset — curious, empathetic, and creative in solving operational challenges with simplicity and impact
Analytical and data-driven with advanced Excel/Google Sheets modeling
Experienced with business intelligence tools (Tableau, Looker, PowerBI) and familiar with CRM systems
Skilled in financial analysis, business case development, and understanding unit economics
Excellent communication and presentation skills, with experience presenting to executive stakeholders
Emotionally intelligent, grounded, and collaborative — you build trust quickly across functions
Highly organized with a bias for action and an instinct for clarity amid complexity
Comfortable using or experimenting with AI tools and automation platforms (ChatGPT, Notion AI, HubSpot, etc.)
Preferred
Experience with process improvement methodologies (Lean, Six Sigma) or OKR frameworks a plus
Energized by creativity, adaptability, and building in motion
Benefits
Paid Health Benefits ($0 Premiums)
Dental, Vision, Life plans
Open Vacation
401k (50% match up to 3%)
Paid Equipment
Education Stipend
Paid Holidays & Birthdays Off
Parental Leave
Team Offsites / Events
Ticket hookups!
Company
Tixr
Tixr leverages unique technology to redefine the fan experience and evolve the way large-scale event creators do business.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-08-08Convertible Note
2016-08-01Series Unknown
2014-01-01Seed
Leadership Team
Robert Davari
CEO, Founder
Patrick Stavro
Founder & CTO
Recent News
2025-11-15
2025-11-06
Company data provided by crunchbase