Ark Infotech LLC · 12 hours ago
Business Analyst
Columbia, South Carolina Metropolitan Area
Contract
Hybrid
Senior Level
5+ years expArk Infotech LLC is seeking an IT - Business Analyst - Project Lead to join their Child Support Services Applications Team. The role involves enhancing the user interface of financial applications and providing actionable recommendations to improve workflows and functionalities within the Child Support Services Division.
Cloud ManagementConsultingCyber SecurityInformation Technology
Hiring Manager
Kavya Mashetty
Responsibilities
Work closely with the State Functional Manager and Business Analysts to identify areas for improvement within PACSS and deliver practical, actionable recommendations
Analyze existing workflows to uncover inefficiencies and pain points
Design optimized workflows for complex processes in alignment with South Carolina business requirements
Propose enhanced functionality for complex financial activities within PACSS
Design self-guiding workflows, including guided navigation, tooltips, and contextual assistance, for critical areas such as order entry and financial adjustments
Design user-friendly features such as step-by-step wizards, contextual help, and automated guidance to improve usability and reduce training needs
Conduct stakeholder interviews as needed to gain a comprehensive understanding of South Carolina business processes
Collaborate with other Business Analysts to develop comprehensive test scenarios, test cases, and provide general assistance during testing activities
Participate in regular functional meetings focused on user-reported issues, enhancements, and bug triage to review progress, discuss solutions, and align on priorities
Qualification
Required
5+ years of experience working as a Business Analyst
5+ years of experience working with Child Support systems
5+ years of experience working with financial operations such as receipts, distribution, disbursements, recoupment, and/or reconciliation
5+ years of experience with workflow design and system enhancement
5+ years of experience conducting Stakeholder Interviews
5+ years with SQL Querying
Bachelor's degree
Preferred
Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager
Experience with Agile or Waterfall methodology
Preference for a degree in Finance or IT
Company
Ark Infotech LLC
Innovate, Implement, Transform - Your Trusted Partner in Cloud and Software Innovation Unlock the power of cutting-edge technology with Ark, your go-to Amazon AWS certified consulting partner.
11-50 employees
H1B Sponsorship
Ark Infotech LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (11)
2023 (15)
2022 (5)
2021 (11)
2020 (7)
Funding
Current Stage
Early StageLeadership Team
Raj Natarajan, PMP, CSM
President & CEO
Recent News
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