IDR, Inc. · 1 day ago
IT Support Technician II
Englewood, CO
Full-time
Onsite
Entry, Mid Level
$32.41/hr - $32.41/hr
2+ years expIDR, Inc. is seeking a dynamic and customer-focused IT Support Technician II to join one of their top clients in Englewood, CO. This role involves providing standard desktop support and ensuring high customer satisfaction while translating user needs into technical solutions.
Information TechnologyRoboticsSoftware
Responsibilities
Provide standard desktop support, ensuring high energy and customer engagement
Set up and manage conference rooms, including audio-visual equipment
Deliver excellent customer service, demonstrating a customer care philosophy that ensures high satisfaction
Understand user and business needs and translate them into technical solutions
Maintain knowledge of current IT technical standards related to computers, printers, network technology, drivers, software troubleshooting, and other related peripherals
Qualification
Required
An Associate's Degree in a related field of study with 2 or more years of relevant experience is required
Proven experience in Desktop Support
Proficiency in Network troubleshooting, AV, and Conference room Setup
Excellent written and verbal communication skills with end users
Demonstrated ability to work in a team, sharing knowledge and contributing to a positive team environment
Preferred
Experience in a Government or DoD space is a plus
Benefits
Full Benefits; Medical, Vision, Dental, and more!
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
Company
IDR, Inc.
IDR, Inc.
501-1000 employees
H1B Sponsorship
IDR, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Ashley Holahan
President and CEO
Recent News
2025-11-19
SeekingAlpha
2023-11-24
Company data provided by crunchbase