Vivo Infusion® · 1 day ago
Director of IT Operations and Support- Full Time
Lakewood, CO
Full-time
Onsite
Lead/Staff, Director/Executive
$140K/yr - $175K/yr
4+ years expVivo Infusion is seeking a Director of IT Operations and Support to manage and improve IT operations and support. This role involves strategic planning, budget management, and overseeing the IT infrastructure to ensure reliability and security while mentoring IT staff and managing vendor relationships.
Health CareHospitalTherapeuticsWellness
Responsibilities
Provides direction in the area of IT operations, including the implementation and maintenance of the enterprise-wide computers, system software, hosted services, Microsoft ecosystem, and wired and wireless networks
Identify and mitigate potential risks to IT operations, ensuring business continuity and disaster recovery within the department as well as the recommendation and implementation of new investments within the technology infrastructure
Oversee the entire network and system infrastructure ensuring proper configuration, implementation, maintenance, and monitoring of security firewalls, sites/software, servers, data and file encryption, and internet connections ensuring the availability and reliability of systems and networks
Works to ensure consistency and maintainability of existing infrastructure environments through the creation, maintenance, and enforcement of well documented standards and procedures for the implementation of technical solutions
Develops road map for annual IT operations. Contributes to the annual decision-making process that will produce an IT financial plan, which prioritizes the IT initiatives and incorporates them into the budget process. Assists in the preparation and administration of the department's operating and capital budgets. Develops and implements plans for implementing, maintaining, retiring and replacing systems. Prepares reports, plans requests for proposals. Prepares cost-benefit analysis of proposed IT changes and initiatives
Consistently and successfully executes de novo projects on time
Enforces security on all computer and network systems throughout the Company
Work closely with the IT Security and Compliance team to ensure regulatory compliance is being met
Manage relationships with technology vendors and ensuring optimal service delivery
Keeping current of emerging technologies and trends and evaluating their potential for improving operation efficiency is a must
Mentor IT personnels fostering a culture of continuous learning and professional growth
Perform other related duties as assigned
Qualification
Required
Bachelor's degree in information systems or equivalent years of experience
Minimum of 4 years of experience in the IT industry in a similar role
Understanding of NIST and HIPAA Security Rule is a must
Strong working knowledge of Microsoft Entra ID, Microsoft 365 admin center, Sharepoint, Copilot, Microsoft licensing, Intune, e-mail migrations, and hybrid environments
Working knowledge of a variety of telecommunication technologies and protocols, including VoIP, SIP, networking protocols, cloud-based platforms, and communication software
Working knowledge of network protocols, including TCP/IP, VLans, QoS, DHCP, DNS and ethernet cabling
Working knowledge of servers, virtualization, routers, switches, and firewalls
Working knowledge of computer systems and operating systems
Working knowledge of IT security protocols
Excellent analytical and troubleshooting skills to identify and resolve complex issues quickly
Ability to work in a fast-paced environment, manage multiple tasks, projects, and prioritize effectively
Strong understanding of IT processes and procedures
Experience supporting multi-site and geographically diverse locations
Detail oriented with strong organizational skills
Must be able to communicate professionally and effectively with other team members and vendors and is fluent in writing and speaking English
Preferred
Industry certification is a plus but not required
Benefits
Medical, Dental, Life, Vision + Option for HSA w/ Employer Contribution
401K with Match up to 4%
PTO: Accrual 4+ weeks/YR, buy-back program (get paid for unused PTO), and PTO donation program to allow Vivo team members to donate to others in need
Wellness Reimbursement Program - $360 Annually
Employee Referral Bonus - Uncapped bonus potential
Tuition Assistance Program
Employee Assistance Program (Employer-provided)
Short & long-term disability (Employer-provided)
Life Insurance (Employer-provided)
Company
Vivo Infusion®
Vivo Infusion® is a leading provider of accessible, affordable, and safe community-based infusion and injection care for patients suffering from compromised immune systems, infectious diseases, and other medical conditions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Allen
Chief Financial Officer
Sue Rottura
Chief Operating Officer
Recent News
Home Health Care News
2025-01-10
Company data provided by crunchbase