Ben E. Keith Company · 10 hours ago
Credit Support Coordinator
Fort Worth, TX
Full-time
Onsite
Entry, Mid Level
2+ years expBen E. Keith Company has been a leader in fine food and premium beverage distribution for over a century. The Credit Support Coordinator will drive operational excellence in credit operations by providing strategic support through credit analysis, customer master data management, and sales tax compliance.
Food & Beverages
Responsibilities
Customer Data Governance: Partner with Division and National Account Credit Teams to maintain comprehensive customer master data integrity, ensuring compliance with established governance frameworks and data quality standards
Credit Analysis Support: Enable Division and National Account Credit Teams by expediting the flow of credit applications received from prospective customers, including collection and verification of credit information necessary to make informed credit terms decisions
Reporting & Insights: Generate, analyze, and distribute ad-hoc reports as required, identifying trends and providing actionable insights to support strategic decision-making
System Management: Process the setup of customer accounts in database systems and creation of customer files, ensuring all credit data is recorded, including verification and documentation of customer taxability
Tax Compliance: Collaborate with Division and National Account Credit Teams on sales tax certificate database management, monitoring compliance and proactively managing certificate collection and validation processes
Policy Implementation: Assist management in credit policy administration and ensure consistent application across all customer interactions
Ability to deliver results according to established SLA’s
Team Integration: Serve as additional capacity for Division and National Account Credit Teams, assisting with administrative duties and providing vacation coverage while maintaining service levels
Database Support: Update customer database records as requested to meet operational needs of Division and National Account Credit Teams
Relationship Building: Make deliberate effort to maintain relationships with Company's Credit Teams while delivering exceptional external customer service
Project Collaboration: Participate in special projects, process improvements, and system implementations as assigned
Vendor Management: Assist in completion of vendor information packets and support supplier onboarding processes
Quality Assurance: Ensure customer credit files are maintained in a consistent and complete manner across all credit operations
Customer Relations: Maintain positive internal and external customer relations
Continuous Improvement: Identify opportunities for automation, process enhancement, and efficiency gains
Qualification
Required
Bachelor's degree in Finance, Accounting, Business, or related field preferred
2+ years' experience in credit analysis, financial services, or related field
Demonstrated experience supporting multiple business segments simultaneously
Advanced Excel Skills: Pivot tables, complex formulas, data visualization, and analysis
Database Proficiency: Experience with ERP systems and customer relationship management tools
Microsoft Office Suite: Expert-level Word, PowerPoint, and Outlook capabilities
Learning Agility: Ability to quickly master proprietary applications and systems
Valid driver's license for business travel
Ability to handle confidential information with discretion
Flexibility for occasional work outside standard business hours
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus
Must be able to lift and carry up to 20 lbs
Preferred
Experience using Bectran credit application platform and SAP a plus
Benefits
Medical, Dental, Vision, Life Insurance
Short and Long Term Disability
401K with matching contribution
Profit-Sharing Plan (100% company-paid)
Employee Assistance Program
Wellness Program
Educational Assistance Program
Paid Vacation and holidays
Employee Credit Union
Company
Ben E. Keith Company
Ben E. Keith celebrates over 115 years of distribution excellence in the food and beverage distribution business. Ben E.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jim Ashley
Senior Vice President & Chief Information Officer
Jeff Shaffer
Chief Information Security Officer
Company data provided by crunchbase