Noctrix Health, Inc. · 2 hours ago
Senior Supply Chain & Operations Program Manager
Pleasanton, CA
Full-time
Hybrid
Mid, Senior Level
$125K/yr - $150K/yr
7+ years expNoctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. They are seeking a high-caliber Senior Supply Chain & Operations Program Manager to drive their global manufacturing and domestic fulfillment strategy, managing primary suppliers and overseeing DME operations.
Health CareMedical DeviceTherapeutics
Responsibilities
Serve as the primary lead for Asia-based and USA-based contract manufacturers, managing supplier performance, costs, production schedules, and strategic partnerships
Lead and perform IQ, OQ, and PQ validations at supplier facilities to ensure manufacturing lines meet Noctrix quality and compliance standards
Collaborate with supplier engineers to optimize manufacturing processes, reduce scrap rates, and improve overall yield
Travel internationally (primarily Asia) to conduct supplier audits, oversee production launches, and resolve technical issues on-site
Analyze supplier capacity against sales forecasts to identify bottlenecks and lead long-term manufacturing scale-up planning
Develop and manage global supply and demand models to balance international lead times with domestic demand fluctuations
Execute strategic sourcing and procurement for components and finished goods
Direct daily DME operations to ensure accurate, compliant order fulfillment
Manage and supervise DME technicians, setting priorities for fulfillment and technical work
Design and implement custom tools (automation scripts, advanced trackers, ERP enhancements) to improve operational efficiency and fulfillment throughput
Own the RMA process, performing physical investigations of returned medical devices to identify root causes and failure modes
Provide closed-loop feedback to supplier engineers and internal R&D teams to drive continuous product and process improvement
Qualification
Required
7+ years in Supply Chain or Operations within the Medical Device (ISO 13485/FDA) industry
Hands-on experience with IQ/OQ/PQ and manufacturing process validation
Proven experience managing Asia-based contract manufacturers and navigating global logistics
Experience in a DME environment using order fulfillment and shipping tools
Strong ability to build/enhance tools (Advanced Excel/VBA, SQL, or Low-code platforms) to automate workflows
Bachelor's degree in Engineering (Mechanical, Industrial, or Electrical) or a related technical field is strongly preferred
Must be able to work at the office at least three days a week
Preferred
Deep understanding of DMEPOS quality standards
Experience in Lean Manufacturing or Six Sigma (Green/Black Belt)
Ability to troubleshoot hardware and perform root-cause analysis
Benefits
Bonus
Stock options
Company
Noctrix Health, Inc.
Noctrix Health is pioneering the next-generation of therapeutic wearables that empower patients to take control of their chronic medical conditions.
11-50 employees
Funding
Current Stage
Growth StageTotal Funding
$90.5MKey Investors
Bridge BankSectoral Asset Management
2025-08-29Series Unknown· $33.5M
2025-08-29Debt Financing
2024-01-16Series C· $40M
Leadership Team
Jonathan Charlesworth
Chief Scientific Officer
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