Alexander Technology Group · 5 hours ago
Desktop Support Technician
Alexander Technology Group is partnering with a healthcare client in Portland, Maine, to hire a Desktop Support Technician for a 6-month contract. The role involves providing Level 1 desktop and end-user support in an on-site healthcare environment, including handling IT requests, imaging devices, and troubleshooting desktop issues.
Responsibilities
Handling walk-in IT requests
Imaging laptops and desktops
Installing software and updates
Setting up workstations
Troubleshooting common desktop issues
Qualification
Required
Some IT or desktop support experience (as little as 6+ months acceptable)
Strong face-to-face customer service skills
Ability to multitask and manage a ticket queue effectively
Comfortable working onsite in a healthcare setting
Preferred
Prior help desk or service desk experience
Exposure to Active Directory, Microsoft Office, or device provisioning
Experience in imaging computers and supporting end users onsite
Company
Alexander Technology Group
Alexander Technology Group offers a variety of custom IT staffing and recruiting solutions to corporate decision makers. It is a sub-organization of BANKW Staffing.
Funding
Current Stage
Growth StageRecent News
NH Business Review
2024-12-17
2022-09-08
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