Desktop Support Technician jobs in United States
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Alexander Technology Group · 5 hours ago

Desktop Support Technician

Alexander Technology Group is partnering with a healthcare client in Portland, Maine, to hire a Desktop Support Technician for a 6-month contract. The role involves providing Level 1 desktop and end-user support in an on-site healthcare environment, including handling IT requests, imaging devices, and troubleshooting desktop issues.

Information TechnologyProfessional NetworkingRecruitingStaffing Agency
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Growth Opportunities
Hiring Manager
Connor Perry
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Responsibilities

Handling walk-in IT requests
Imaging laptops and desktops
Installing software and updates
Setting up workstations
Troubleshooting common desktop issues

Qualification

Desktop support experienceImaging computersActive DirectoryMicrosoft OfficeCustomer service skillsMultitaskingTicket managementDevice provisioningOnsite support

Required

Some IT or desktop support experience (as little as 6+ months acceptable)
Strong face-to-face customer service skills
Ability to multitask and manage a ticket queue effectively
Comfortable working onsite in a healthcare setting

Preferred

Prior help desk or service desk experience
Exposure to Active Directory, Microsoft Office, or device provisioning
Experience in imaging computers and supporting end users onsite

Company

Alexander Technology Group

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Alexander Technology Group offers a variety of custom IT staffing and recruiting solutions to corporate decision makers. It is a sub-organization of BANKW Staffing.

Funding

Current Stage
Growth Stage

Leadership Team

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Jason Alexander
Chief Revenue Officer (CRO) & Co-Founder
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Matt Nagler
Managing Partner
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Company data provided by crunchbase