Walmart Canada · 6 hours ago
(USA) Operations Manager I, Quality Assurance & Systems
Walmart Canada is seeking an Operations Manager I in Quality Assurance & Systems. The role involves managing operational tools and processes, supervising associates, and providing decision support through data analysis to meet business objectives.
DeliveryRetailShopping
Responsibilities
Manages the development and improvement of new or existing operational tools reports and customerfacing functionality by providing direction and input on project business and functional requirements providing subject matter expertise developing requirements providing solutions for complex problems that span multiple businesses functions and timeframes with new or existing tools and partnering crossfunctionally with product management merchandising engineering and other groups to drive projects
Manages one or more work streams for the operations organization by designing project plans and leading a group of associates facilitating meetings involving stakeholder teams to analyze plan and implement project initiatives recommending appropriate operational processes developing and managing project requests and timelines by establishing project requirements communicating project status details timelines and available resources planning and executing resource allocation finalizing approving and delivering projects taking corrective action as necessary to drive project results communicating project plans and deliverables to key stakeholders identifying root causes and developing potential solutions for initiatives and making recommendations based on data and observation
Provides decision support by analyzing and interpreting data and information conducting analyses of initiatives to understand and communicate trends translating data analysis into recommendations aligned with business objectives and working collaboratively with crossfunctional teams to develop processes and strategies that help meet business goals
Supervises and manages associates and leaders in assigned area of responsibility by giving direction monitoring performance and providing feedback identifying training and development needs and providing opportunities for learning and growth teaching supporting and modeling logistics and company policies and procedures and participating in the hiring promotion coaching teaching and evaluation of associates leaders and managers
Identifies and tracks export shipment data by investigating opportunities for improvement within the warehouse providing feedback to internal customers and associates reviewing statistical data of shipments keeping records of shipments to comply with regulatory agencies preparing reports and auditing records and reports submitted to regulatory agencies
Trains export associates on shipment process and documentation required by carriers and governmental agencies by identifying opportunities for improvement with the processing of orders developing training plans to improve the shipment process and maintaining compliance and service levels to internal and external customers
Demonstrates uptodate expertise and applies this to the development execution and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices supporting and aligning efforts to meet customer and business needs and building commitment for perspectives and rationales
Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders identifying business needs determining and carrying out necessary processes and practices monitoring progress and results recognizing and capitalizing on improvement opportunities and adapting to competing demands organizational changes and new responsibilities
Models compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by incorporating these into the development and implementation of business plans using the Open Door Policy and demonstrating and assisting others with how to apply these in executing business processes and practices
Qualification
Required
Bachelor's degree in Business, Business Administration, Financial Management, Logistics, or related field and 1 year's experience in logistics, supply chain management, human resources, finance or related area OR 3 years' experience in logistics, supply chain management, human resources, finance, or related area
Preferred
Supervising Associates
Masters: Business
Masters: Supply Chain
Benefits
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
Funding
Current Stage
Late StageRecent News
Canada NewsWire
2025-12-18
Canada NewsWire
2025-12-03
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