R1 RCM · 14 hours ago
Financial Counseling Rep I
St George, UT
Full-time
Onsite
New Grad, Entry Level
$18/hr - $25.44/hr
0+ years expR1 RCM is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals and health systems. The Financial Counseling Rep I will be responsible for assisting patients with financial obligations, identifying assistance programs, and providing support in completing applications for financial assistance.
Health CareHospitalInformation TechnologyInfrastructureMedical
Responsibilities
Initiate process for collecting prepays due and perform follow up activity to ensure maximum collection is achieved
Identify hospital, public financial assistance programs for patients unable to meet their financial obligations
Work with Case Management, Clinical Staff, Medicaid Vendor, and Family Independence Agency to assist patients and families in completing assistance program applications and determine eligibility and coverage
Provide assistance to uninsured patients and families in completing and filing Medicaid or assistance program applications with the appropriate agency
Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate
Contact/check insurance carriers and websites for non-automated eligibility and act as an advocate for the patient
Notify manager, physician and servicing department of possible delay of service for any elective, urgent admissions, procedures and scheduled diagnostic testing which have not been approved prior to the date of service
Perform all other duties and projects as assigned
Qualification
Required
High School - Equivalent experience will be considered
Ability to use multi programs on the computer and Microsoft suite
Customer Service in person and via the phone
Preferred
Spanish Bi-Lingual
Benefits
Competitive benefits package
Company
R1 RCM
R1 RCM serves as a revenue cycle management partner for hospitals and healthcare systems regardless of the payment models.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
Khosla VenturesIntermountain Healthcare
2025-05-28Private Equity
2024-08-01Private Equity
2024-08-01Acquired
Leadership Team
Joseph Flanagan
CEO
Estelle Barnes
EVP, Enterprise Customer Engagement
Recent News
2026-01-07
Columbia West
2025-12-13
Company data provided by crunchbase