Goodville Mutual Casualty Company · 1 week ago
Field Property Claims Representative
United States
Full-time
Onsite
Senior Level
5+ years expGoodville Mutual Casualty Company is seeking a Field Property Claims Representative responsible for the investigation, inspection, and settlement of assigned losses. The role involves providing outside field property claims inspection services and adjusting claims for all lines of business with settlement authority up to $30,000.
Insurance
Responsibilities
Handle claims according to company guidelines and in compliance with the Unfair Claims Practices Act
Investigate claims assigned. This may include taking photos, measuring damaged property, diagramming, and writing estimates as well as written and phone communication with insureds, claimants, and their legal representatives
Verify policy coverage on assigned losses
Pursue subrogation, salvage, and third-party liability contribution
Conduct physical inspections of property loss sites
Evaluate claim information to determine if payment of the claim or a denial is in order
Notify Property Claim Manager of all claims that exceed settlement authority of $30,000
Establish and maintain proper and adequate reserves on assigned claims
Report claim complaints, questionable claim submissions and possible fraud to Property Claim Manager or Claims Manager
Attend claims seminars and insurance related meetings; participate in claims associations
Assist Property Claim Manager and Claims Manger in attending arbitrations, hearings, or court proceedings, as needed
Remain available to service claims after normal business hours, weekends, and holidays, if needed
Perform other duties as assigned by the Property Claims Manager and Claims Manager
Qualification
Required
Five to ten years' Property and Casualty claims experience, with some prior experience handling claims as a field claims representative preferred
Ability to learn the coverages of all insurance policies written by the company required
Effective communication and negotiation skills required
Ability to work effectively with company computer systems required
Ability to work remotely, independently and without direct supervision required
Ability to effectively converse with the public required
Valid driver's license with a safe driving record required
Ability to set up and climb ladders, balance at various heights, stoop, bend, or crawl to inspect structures while conducting physical inspections of property loss sites required
Ability to carry work materials weighing up to 50 lbs. required
Ability to work flexible hours, travel to all organization offices (including in Pennsylvania, Ohio, and South Dakota) and travel to vendor work sites required
Ability to work in an office environment with moderate noise level, remain in a stationary position and operate a computer a majority of the time required
Ability to move throughout the office to access work materials and to move work materials weighing up to ten pounds daily required
Ability to perform the essential functions of the job with or without reasonable accommodation required
Preferred
Proficiency and knowledge of the Xactimate estimating platform preferred
Involvement in insurance-related seminars and continuing education preferred
Company
Goodville Mutual Casualty Company
Goodville Mutual was founded in 1926 by a small group of Mennonite aware of the growing need for automobile insurance in Lancaster County, Pennsylvania.
51-200 employees
Funding
Current Stage
Growth StageRecent News
2023-10-12
FinTech Global
2023-01-17
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