Aprile - International Freight Forwarding · 2 hours ago
Ocean Import & Customer Service
Avenel, NJ
Full-time
Onsite
New Grad, Entry LevelAprile SpA is looking for an Ocean Import Customer Service professional to join their New Jersey office serving the New York metropolitan area. This role focuses on managing ocean import shipments, coordinating with overseas agents and customs brokers, and supporting clients throughout the import process.
Freight ServiceLogisticsTransportation
Responsibilities
Coordinate with overseas agents for import documentation
Communicate with carriers and customs brokers to ensure smooth customs clearance
Monitor shipment status and track cargo movement throughout transit, providing updates to clients
Analyze shipping costs and identify opportunities for cost optimization
Review all necessary import documents including invoices, packing lists, bills of lading, and customs declarations
Ensure accurate and timely submission of customs entries to comply with import regulations
File ISF and/or AMS
Maintain comprehensive shipment files with all relevant documentation
Act as primary point of contact for clients and overseas agents regarding import shipments, addressing inquiries and resolving issues
Provide accurate and timely updates on shipment status to clients and overseas agents
Build strong relationships with clients and overseas agents to understand their import needs
Qualification
Required
Strong understanding of international trade regulations, Incoterms and customs procedures
Experience with import logistics and freight forwarding operations
Excellent communication and interpersonal skills to interact with clients, carriers, and overseas agents
Proficiency in Microsoft Office Suite, especially Excel
Ability to work independently and as part of a team
Detail-oriented with strong organizational skills to manage multiple shipments simultaneously
Preferred
Knowledge of also export shipments is preferred but not required
Company
Aprile - International Freight Forwarding
Since 1974, Aprile has been a trailblazer in the logistics and shipping sector, revolutionizing the way businesses manage their global supply chains.
Founded in 1974
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase