ALTA IT Services, LLC · 7 hours ago
Functional Oracle Fusion HCM Consultant
ALTA IT Services, LLC is a leader in delivering outsourced services and workforce solutions across North America. They are seeking a Functional Oracle Fusion HCM Consultant responsible for supporting Oracle Fusion applications, engaging with customers to map business processes, and providing technical and functional customer service support.
ConsultingInformation TechnologyStaffing Agency
Responsibilities
Experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications
Willing to work at the customer site in Falls Church, VA. No remote work
Providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer
Passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills
Strong logical thinker with problem-solving skills, with the ability to collaborate effectively
Excellent communication skills. You can clearly explain complex technical concepts
Qualification
Required
6+ years of experience with Oracle HCM Cloud product / solutions
Expertise in implementing and/or supporting Oracle Fusion HCM Applications
Proficient in HCM modules, including but not limited to Payroll, Core HR, Compensation, Benefits, Time & Labor, Talent and Absence
Some experience with Redwood UI rollouts
Strong communication and relationship-building skills with diverse audiences, from executives to technical specialists
Excellent organizational and problem-solving abilities, capable of developing and adapting action plans
Experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications
Willing to work at the customer site in Falls Church, VA. No remote work
Providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests
Passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills
Strong logical thinker with problem-solving skills, with the ability to collaborate effectively
Excellent communication skills. You can clearly explain complex technical concepts
Benefits
Health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans
Participation in a 401(k) plan
Company
ALTA IT Services, LLC
ALTA IT Services, LLC combines experience and expertise to deliver IT talent that meets and exceeds the expectations of our clients.