Infosys · 3 weeks ago
Deskside Support Administrator
Omaha, NE
Full-time
Onsite
Entry Level
3+ years expInfosys is a global leader in next-generation digital services and consulting. They are seeking a Deskside Support Administrator to provide end user IT support, handle software and hardware troubleshooting, and assist in developing guidelines for workplace management.
ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware
No H1B
Responsibilities
Front Desk Help, Customer Interactions
End User Computing troubleshooting at walk-up center
Inventory and hardware maintenance
Handling ServiceNow tickets
Retirements/ Disposals of old unused equipment
Prepping Equipment for re-use
Support Service Desk Analysts
Qualification
Required
Candidate must be located within commuting distance of Omaha, NE or willing to relocate to the area. This position may require travel within the US
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
Experience in Windows operating system, AD, Group Policies etc
Travel to client locations as needed to fix issues
Coordinate personnel moves and facility moves
Proven knowledge of computer hardware and software troubleshooting skills
Participate in special projects such as rollouts, moves, branch openings/closings, acquisitions, and upgrades
Image new equipment, install software, upgrade operating systems
Must be able to work independently and comply with standard practices and procedures
Participate in on-call and support weekends, as necessary
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred
Strong communication skills with experience dealing with customers
Good analytical and troubleshooting skills
Ability to carry display units, PCs, laptops (all 40 pounds or less) multiple times each day and occasionally assist with printer lifting
Experience and desire to work in a client environment that may require travel (driving to local client sites)
Planning and co-ordination skills
Benefits
Medical/Dental/Vision/Life Insurance.
Long-term/Short-term Disability.
Health and Dependent Care Reimbursement Accounts.
Insurance (Accident, Critical Illness, Hospital Indemnity, Legal).
401(k) plan and contributions dependent on salary level.
Paid holidays plus Paid Time Off.
Company
Infosys
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
ChrysCapital
2012-12-12IPO
2008-07-10Post Ipo Equity· $200M
Leadership Team
Salil Parekh
Chief Executive Officer and Managing Director
Anant Adya
Executive Vice President
Recent News
2026-01-24
Hindu Business Line
2026-01-24
2026-01-24
Company data provided by crunchbase