TEKsystems · 1 day ago
NOC Technician
Washington, DC
Full-time
Onsite
Mid Level
$40/hr - $48/hrTEKsystems is a leading provider of business and technology services. They are seeking a NOC Technician to monitor and alert on production user environments, drive high availability of deployed products, and provide direct user support to a large group of users.
Information Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
First line for monitoring and alerting on Palantir’s production user environments
Drive High Availability of the deployed products and provide signal around product bugs and issues
Enable continuous delivery of Palantir product bundles through data transfer operations and patch deployment
Work with remote and local Palantir engineers in debugging product issues across a wide network of environments
Provide direct user support to a large group of geographically dispersed users
Provide diagnostic signal to developers on product performance and data health through log retrieval and administrative workflows
Wide knowledge of Palantir’s core products in order to perform Front end and Back end Administrative tasks and User Management
Qualification
Required
8570 Compliant Certification (Sec +, CISSP, etc.)
Hard working and professional, with the ability to multi-task and prioritize tasks in a timely and purposeful manner
Adaptable learner that can adopt new processes and workflows
Hardware and Software troubleshooting fundamentals
Strong verbal and written communication skills, with an enthusiasm for working in a highly collaborative setting - sharing best practices, lessons learned and assisting where gaps exist
Prior military experience as a U.S. Army Information Technology Specialist (MOS 25B) or equivalent is highly desirable
Experience in NOC/24x7 environment
Familiarity in DoD space
Help Desk and Systems Admin Experience
Flexibility to work days and nights
Secret clearance or TS + (REQUIRED)
ONSITE 5x a week DC (no remote or hybrid work)
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
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