The Landline Company · 8 hours ago
Part Time Airport Customer Service Agent - American Airlines Flight Privileges
O'hare International Airport, IL
Part-time
Onsite
Entry Level
$19/hr - $19/hr
2+ years expThe Landline Company is an innovative transportation company revolutionizing travel by connecting passengers to their closest airline hubs. They are seeking Customer Service Agents to assist customers at Chicago O'Hare International Airport in a welcoming and professional manner.
LogisticsTransportationTravel
No H1B
U.S. Citizen Only
Responsibilities
Greet customers and provide information about our services
Assist customers with the boarding process
Answer customer questions and resolve customer concerns
Enter passenger information into reservations systems
Document and update customer records based on interactions
Load and remove customer baggage from Landline vehicles and baggage carousels
Develop and maintain knowledge of Landline’s products and services
Carry out Ground Security Coordinator functions when needed
All other duties as assigned
Qualification
Required
High School Diploma, GED or equivalent education required
2 years of customer service experience
Ability to work a variety of shifts including nights, weekends, holidays, and overtime
Ability to build rapport with customers
Ability to prioritize and multitask
Positive attitude, strong work ethic and professional demeanor
Excellent written and verbal communication skills
A willingness to learn new systems and be flexible in tough situations
Ability to lift up to 50lbs
Must successfully complete TSA-mandated criminal background check to qualify for access privileges to the airport security identification display area (SIDA)
Ability to commute to O'Hare International Airport, IL
Preferred
Experience working with an airline Passenger Service System
Benefits
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance
Company
The Landline Company
The biggest airlines in the world trust Landline to power their first and last mile connectivity.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$76.32MKey Investors
Drive Capital
2025-07-10Series Unknown· $2.65M
2022-10-12Series Unknown· $21.82M
2022-04-07Series Unknown· $28M
Leadership Team
David Sunde
Co-Founder & CEO
Recent News
The Morning Call
2025-08-27
2025-08-01
2025-07-11
Company data provided by crunchbase