Aptara · 2 hours ago
Human Resources Assistant
Aptara is seeking a Human Resources Assistant to provide centralized HR services through the HR service center. The role involves ensuring efficient operations, responding to employee inquiries, and maintaining compliance with internal policies and legal requirements.
Content CreatorsDigital MediaMedia and EntertainmentMobilePublishingSoftware
Responsibilities
Provides centralized human resource services spanning payroll, benefits and other transactions through the HR service center (HRSC)
Ensures efficiency of service center operations, technology and transaction processes
Establishes standards and procedures for handling employee questions, transactions and administration of human resource programs
Coordinates services with the human resource information systems, human resource program managers and technology specialists
Responds to inquiries to the Human Resources Service Center via telephone or the case management tool in a fast-paced environment, identifying and escalating process inefficiencies and failures
Utilizes case management tools to track, monitor, and respond to requests from employees, leaders, vendors, and applicants
Utilizes standard operating procedures and policies to assist employees, leaders, vendors, and applicants on a wide variety of detailed HR related topics
Ensures employment files align with departmental guidelines and regulatory requirements by completing file audits for both new hires and transfers
Conducts regular audits and reviews of HR service delivery processes, systems, and documentation to ensure compliance with internal policies, legal requirements, and industry standards
Completes termination requests within applicable systems; corrects file feed exceptions
Works with HR partners to complete weekly, monthly, and annual reporting and audits as needed, leading the documentation of HR service processes for the HR service center
Participates in the development and delivery of training for internal staff, specialist groups, or others as needed
A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity
Qualification
Required
Bachelors in Human Resources Management or equivalent years of experience (2:1 ratio)
Minimum (2) years office/clerical support experience in HR related field
Typing of at least 40 wpm
Must be able to travel to clinics within San Antonio and Kyle areas
Must be able to travel for training, seminars and conferences throughout USA
Must be able to work a flexible work schedule as needed
Knowledge of business office operations, of filing and administrative clerical operations
Proficient with Windows 2000 Microsoft Package (Word, Excel, PowerPoint, etc.)
Ability to communicate effectively both orally and in writing with employees and the general public, to maintain confidentiality in daily operations, and to conduct daily duties in a professional appearance and manner
Benefits
All benefits
Company
Aptara
Aptara transforms content for engaging and monetizing new digital audiences.
Funding
Current Stage
Late StageTotal Funding
$23MKey Investors
American Capital
2012-02-13Acquired
2007-09-19Series Unknown· $23M
Recent News
2025-07-09
Company data provided by crunchbase