Beth Israel Lahey Health · 7 hours ago
Administrative Assistant Admissions, Community Behavioral Health Center (CBHC)
Beth Israel Lahey Health Behavioral Services
Full-time
Onsite
Entry Level
$19/hr - $23.16/hr
1+ years expBeth Israel Lahey Health is a growing healthcare organization dedicated to making a difference in people’s lives. The Community Behavioral Health Center Program is seeking an Administrative Assistant for Admissions to greet clients, assess their needs, and manage scheduling and insurance processes.
Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining
Responsibilities
Respond to calls and/or walk-ins for clients seeking services
Interviews client to obtain information necessary to meet program admission requirements
Maintains a thorough working knowledge of insurance restrictions to ensure appropriate assignments are made. Collects all pertinent information regarding service coverage and eligibility
Verifies basic demographic information upon arrival of client
Schedules, reschedules and cancels appointments as needed, upon client request or provider request
Completes insurance eligibility approval and obtains initial authorization, when applicable, from insurance companies for all consumers, new and readmissions
Documents new and/or updates client demographic and billing information in the computer
Communicate agency and program information to interested parties including persons-served, agency employees and other providers/individuals
Provides information on referral sources and community resources internal and external to BILH BS
Monitors visitor access, waiting area and maintains security awareness
Scans documents, when applicable, into the electronic health record
Attends all required supervision and meetings
Maintains tracking requirements for program(s)
Qualification
Required
High School Diploma or GED required
A minimum of 1 year experience in a related field
The ability to multitask and manage time efficiently while having a strong attention to detail is essential
Knowledge of standard office administrative practices and procedures, including the use of standard office equipment; computer applications; Excel and Word, knowledge of electronic health records a plus; ability to utilize technology in order to manage reports, spreadsheets, etc
Excellent customer service skills essential
Preferred
Bi-lingual English/Spanish, preferred
Knowledge of billing practices preferred
Company
Beth Israel Lahey Health
Beth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Robert Fields
Chief Clinical Officer and Executive Vice President
Recent News
2026-01-25
Boston Globe
2025-11-24
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