OppFi · 11 hours ago
Manager, Collections & Recoveries Strategy
OppFi is a leading tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. The Manager of Collections and Recoveries Strategy is responsible for setting the strategic direction and managing the financial impact of all collections and recovery operations, driving optimization to maximize the recovery of delinquent accounts while ensuring regulatory compliance and a positive customer experience.
Customer ServiceFinancial ServicesFinTechInformation Technology
Responsibilities
Drive Collections & Recoveries Strategic Roadmaps: Define and lead the Collections and Recoveries strategy roadmap, leveraging data analytics to execute complex customer segmentation and design tailored, compliant collection approaches
Lead and Develop Talent: Directly manage a team, providing leadership, guidance, and training to foster a culture of accountability and professional growth
Own the Recoveries P&L: Develop, implement, and govern the end-to-end strategy for all charged-off loan recoveries, including internal operations and a network of external collection agencies. Negotiate, onboard, and manage external partners to augment internal capabilities and maximize net return on the portfolio
Govern Cross-Functional Initiatives: Act as the lead owner for high-priority, complex cross-functional initiatives (e.g., AI Collections Channel implementation, core system enhancements) to deliver quantifiable financial outcomes for OppFi
Executive Insight: Distill complex operational and performance data into clear, actionable executive updates, highlighting key risks and opportunities impacting portfolio health
Qualification
Required
3+ Years of progressive experience in Collections or Recoveries Strategy within a FinTech or Financial Services environment, with a minimum of 2 years experience in a managerial or supervisory role
Advanced ability to independently lead multiple high-priority projects concurrently, manage cross-functional stakeholder expectations (Risk, Legal, Operations, Bank Partners), and drive timely resolution
Ability to apply rigorous process and risk tools (Process Mapping, Project Planning) to complex problem statements and develop strategic, workable solutions
Expert knowledge and direct experience implementing strategies related to key federal regulations (FCRA, UDAAP, TILA, etc.)
Benefits
Flexible, remote environment
401(k) matching program
Generous paid time off
Medical, dental, and vision coverage
Tuition reimbursement
DoorDash DashPass
Figo pet insurance
Rocket Lawyer
Access to LinkedIn Learning
Fringe, a lifestyle benefits platform that allows employees to decide how to spend rewards from dozens of vendors like Uber, DoorDash, and UrbanSitter
Company
OppFi
OppFi a financial technology platform that powers banks to help the everyday consumer gain access to credit.
H1B Sponsorship
OppFi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (7)
2022 (6)
2021 (10)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$650MKey Investors
Atalaya Capital
2025-10-02Post Ipo Debt· $150M
2023-07-25Post Ipo Debt· $300M
2022-12-20Post Ipo Debt· $150M
Recent News
2025-11-11
Morningstar.com
2025-11-07
2025-11-01
Company data provided by crunchbase