Vice President Casino Marketing- Caesars Atlantic City jobs in United States
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Caesars Entertainment · 1 month ago

Vice President Casino Marketing- Caesars Atlantic City

Caesars Entertainment is a leading brand in gaming located in Atlantic City, and they are seeking a Vice President of Casino Marketing. This executive leadership role is responsible for driving the strategic vision and financial performance of Player Development and Customer Development, focusing on delivering world-class VIP programs and enhancing the guest experience.

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Responsibilities

Serve as the senior leader for Player Development and Customer Development, accountable for overall department performance, revenue growth, and service excellence
Design and execute premium player marketing strategies that expand market share, increase profitability, and fully comply with all gaming regulations
Own the full financial lifecycle including budget development, annual planning, monthly forecasting, expense management, and incremental revenue tracking
Build innovative VIP loyalty programs that deepen engagement with high-worth and high-potential players
Lead performance management for hosts and development teams through consistent reporting, coaching, and accountability frameworks
Cultivate and sustain elite player relationships through direct engagement, personalized experiences, and high-touch service delivery
Align cross-functional partners across hotel, casino, entertainment, and marketing to achieve shared financial and guest satisfaction objectives
Measure and enhance customer service through structured feedback, data analysis, and direct guest interaction
Analyze operating metrics, cost structures, and forecast data to ensure progress toward strategic and financial goals
Drive repeat visitation and brand loyalty through continuous monitoring of luxury product offerings and service standards
Actively identify, pursue, and convert new VIP acquisition opportunities while maintaining strong existing player relationships
Maintain deep competitive intelligence and adjust strategy based on market conditions and competitor performance
Lead operational transformation by continuously improving policies, procedures, and program ROI
Foster strong collaboration with all operating departments to ensure flawless execution of VIP events and experiences
Demonstrate decisive leadership in conflict resolution, performance management, and cross-departmental problem solving
Lead talent development across the organization including hiring, training, performance assessment, and succession planning
Ensure full compliance with New Jersey gaming regulations, internal policies, and all corporate standards
Serve as a designated Atlantic City Operations leader for cross-property marketing initiatives
Act as a visible champion of ethics, regulatory excellence, and responsible gaming across all programs
Identify compliance risks and proactively implement mitigation strategies
Build and sustain a culture of honesty, accountability, and regulatory integrity where employees feel empowered to speak up

Qualification

P&L managementExecutive-level communicationLeadership capabilityBudget controlsHigh-performance team motivationComplianceEthical leadershipJudgment under pressureIntegrity

Required

Bachelor's degree preferred
Minimum 10 years of progressive gaming industry leadership experience, including executive oversight of host teams, consumer promotions, casino services, entertainment, and transportation programs
Proven success leading complex operations within large, multi-unit organizations
Advanced understanding of P&L management, forecasting, and budget controls
Executive-level communication, leadership, and organizational capability
Demonstrated ability to motivate high-performance teams in fast-paced environments
Strong judgment under pressure in regulated, guest-facing operations
Uncompromising commitment to integrity, compliance, and ethical leadership

Preferred

Bachelor's degree preferred
Previous resort or luxury hotel experience strongly preferred

Benefits

Medical, vision, and dental insurance
Life insurance
Disability insurance
A 401(k)-matching program
Paid Flexible Time Off
Paid company holidays

Company

Caesars Entertainment

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Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S.

Funding

Current Stage
Late Stage

Leadership Team

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Martin Logan
Chief Product and Technology Officer (CPO CTO)
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Kenneth Fuchs
COO and Head of Sports
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Company data provided by crunchbase