ALONJA Enterprises LLC · 1 month ago
Customer Service 2.0
ALONJA Enterprises LLC is expanding its remote team and hiring Customer Service Representatives to support customer care for leading national brands. The role involves answering and resolving customer service calls, delivering exceptional service, and documenting customer interactions.
Staffing & Recruiting
Responsibilities
Answer and resolve inbound/outbound customer service calls
Deliver exceptional service with every interaction
Document customer information and call outcomes
Follow up to ensure resolution
Meet key performance benchmarks
Qualification
Required
High school diploma or GED
Excellent phone and typing skills
Comfortable navigating software and multitasking
Dedicated home workspace and stable internet
Windows 11 PC with 8 GB RAM (16 GB RAM preferred)
USB headset & wired internet (not needed to apply, but required to start)
Preferred
16 GB RAM
Benefits
100% Remote – work from your home office
Flexible scheduling options – including part-time and evenings
Opportunities to move up quickly based on performance