Lifescale Analytics · 2 hours ago
Business Intelligence Analyst – Toll Systems (Power BI)
Lifescale Analytics is seeking a Business Intelligence Analyst – Toll Systems (Power BI) to support a Florida-based client’s tolling operations through advanced Power BI reporting and data-driven analysis. This role plays a critical part in monitoring toll system performance, troubleshooting operational issues, and delivering actionable insights that support day-to-day operations and executive decision-making.
Responsibilities
Design, develop, and enhance Power BI dashboards and reports to support toll system operations and performance monitoring
Collaborate with database experts, the Toll Systems Monitoring Manager, and the Toll Business Analyst Manager to connect data sources and ensure data integrity
Perform daily and weekly analysis of lane performance dashboards and reports
Provide hyper-care monitoring for newly deployed or upgraded toll lanes
Conduct basic and advanced fault isolation and provide third-level support for roadside servers, databases, and software
Analyze anomalies reported by Operations, Finance, and Maintenance teams
Perform root cause analysis, impact assessments, and prepare executive-level summaries
Support new lane system installations and system upgrades
Develop Standard Operating Procedures (SOPs) for SunWatch monitoring transitions
Coordinate with internal teams and vendors to resolve high-priority issues and escalate critical incidents
Identify process gaps and contribute to solutions that improve efficiency and reporting accuracy
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Data Analytics, or a related field
Equivalent professional experience will be considered
Minimum 3 years of experience using business intelligence and reporting tools
Strong Power BI expertise, including Report and dashboard development, DAX, Power Query, & Data modeling
Experience with data modeling, dashboard design, and performance optimization
Understanding of toll lane theory of operation and basic troubleshooting
Working knowledge of Linux command-line usage and server support
Basic SQL query writing skills
Proficiency in Excel (including macros, Visual Basic, Pivot Tables), MS Word, and PowerPoint
Experience with network and system management tools (e.g., CA Unicenter, Orion)
Strong analytical skills for trend identification and root cause analysis
US Citizens or Green Card Holders only
Must have lived in the US for the past 5 years
Applicants must be subject to a government security investigation and must meet eligibility requirements by currently possessing the ability to view classified government information
The Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B, EAD or OPT visas
Preferred
Familiarity with tolling or transportation systems
Company
Lifescale Analytics
Lifescale Analytics (LSA) provides specialized expertise in data and analytics to help accelerate research and development processes.
Funding
Current Stage
Growth StageRecent News
2024-02-08
2022-01-05
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