REMOTE - Patient Accounting Coordinator 1 jobs in United States
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The Ohio State University Wexner Medical Center · 2 hours ago

REMOTE - Patient Accounting Coordinator 1

The Ohio State University Wexner Medical Center is seeking a Patient Accounting Coordinator responsible for patient billing and collection processing. This role involves ensuring compliance with departmental policies while providing excellent customer service in a call center setting.

Health CareHospitalMedical

Responsibilities

Responsible for all aspects of patient billing and collection processing in compliance with departmental policies and procedures
Department roles may include, but are not limited to: payment posting, cash reconciliation, refund/credit processing, insurance follow-up, customer service in a call center setting, self-pay collections, or claim submission

Qualification

Patient billingInsurance follow-upCustomer serviceRevenue cycle functionsPC KnowledgeInterpersonal communicationVerbal communicationWritten communication

Required

High School Diploma or GED
PC Knowledge and interpersonal, verbal, and written communication
Minimum 1 year of experience in a contact center or similar experience in a healthcare environment
Ability to work more than 1 service line, 2 or more revenue cycle functions, or more than 1 site
Achieves or higher rating on annual performance evaluation—no corrective action in the past 12 months
Performance meets departmental standards for quality assurance, teamwork, customer service, and productivity

Company

The Ohio State University Wexner Medical Center

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The Ohio State University Wexner Medical Center is personalizing health care to meet the needs of each patient. It is a sub-organization of The Ohio State University.