Syndio · 2 days ago
Director of Forward Deployed Engineering (San Francisco, CA or Seattle, WA)
Syndio is a Series C technology company focused on equitable compensation practices through advanced technology and AI. They are seeking a Director of Forward Deployed Engineering to lead a team that ensures successful client transitions to their platform through effective data ingestion and user adoption strategies.
AnalyticsHuman ResourcesSoftware
Responsibilities
Lead a High-Impact Team: Build and scale a team of Forward Deployed Engineers who serve as the technical face of Syndio for our most strategic clients
Architect Data Ingestion: Oversee the design and execution of complex data ingestion pipelines, ensuring client data flows accurately and securely into the Syndio platform using our Integration Platform tools
Drive Platform Adoption: Go beyond 'going live.' You will be responsible for process embedding - ensuring that our platform becomes an indispensable part of the client’s HR and compensation ecosystem
Collaborate Cross-Functionally: Work closely with Product, Engineering, and Customer Success to provide feedback loops that improve our core data products based on real-world implementation challenges
Shape the Client Journey: Define the 'gold standard' for client onboarding, from initial group setup and data mapping to final user training and adoption
Mission-Driven Work: Directly contribute to closing pay gaps by ensuring companies can actually use our tools to make fair and confident pay decisions
Qualification
Required
5+ years of experience in technical leadership roles, preferably in Forward Deployed Engineering, Professional Services, or Technical Account Management
Proven technical depth: Hands-on experience with data ingestion, ETL processes, and working with complex data schemas (SQL, Python, or similar)
Proficiency in AI prompt engineering to accelerate complex data implementations and architect creative workarounds for product exceptions or unique client edge cases
Client-Facing Excellence: A track record of managing high-stakes technical implementations for enterprise B2B clients
Strategic Thinking: Experience designing workflows that drive user adoption and 'stickiness' within a SaaS platform
Project Management Mastery: Ability to manage a portfolio of implementations simultaneously, ensuring on-time delivery and high client satisfaction
Documentation & Governance: Strong habits in establishing best practices for implementation playbooks and technical documentation
Benefits
Syndio Equity. So you can share in Syndio’s success.
Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, parental leave, and voting leave.
Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents.
Life Insurance & Disability. Syndio covers the full premium.
401(k). To help you save for your future
Company
Syndio
Syndio is a technology company that helps companies measure, achieve, and sustain workplace equity.
H1B Sponsorship
Syndio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$83.42MKey Investors
Penny Jar CapitalBessemer Venture PartnersFrontier Venture Capital
2021-09-27Series C· $50M
2021-06-22Series Unknown· $1M
2021-01-07Series B· $17.1M
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