Chime · 1 day ago
Senior JIRA & SaaS Administrator
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$127K/yr - $175K/yr
5+ years expChime is a financial technology company dedicated to helping individuals achieve financial progress. They are seeking a Senior Administrator to manage and secure their Atlassian Cloud suite and integrate it with their Identity and Access Management systems, ensuring seamless access and compliance across the organization.
BankingFinancial ServicesFinTechMobile Apps
Responsibilities
Serve as the primary administrator and subject matter expert (SME) for Atlassian Cloud products (Jira Software, Confluence, Jira Service Management)
Design, configure, and maintain complex projects, schemes, workflows, issue types, and custom fields to meet the diverse needs of Engineering, Product, and Business teams
Monitor the health, performance, and security of the Atlassian environment, managing marketplace apps, integrations, and user access controls
Develop and enforce best practices for Atlassian usage, standardization across projects, and data governance
Configure and maintain seamless Single Sign-On (SSO) integration between our Identity Provider (e.g., Okta, Azure AD) and all key SaaS applications using protocols like SAML 2.0 and SCIM
Implement and manage automated user provisioning and deprovisioning processes (SCIM) across the SaaS ecosystem to ensure rapid, secure, and compliant onboarding/offboarding
Oversee and standardize security groups and access roles within Atlassian and other critical applications based on the principle of Least Privilege
Lead efforts in automating access reviews and generating audit reports for compliance purposes (e.g., SOC 2)
Utilize scripting languages and Atlassian's APIs to build custom automation scripts and utilities for configuration management, reporting, and mass updates
Provide Tier 3 expert support for complex issues related to Atlassian performance, application integrations, and identity authentication failures
Create and maintain detailed technical documentation, runbooks, and process guides for all managed systems
Qualification
Required
5+ years of hands-on experience in IT Administration, with a minimum of 3 years directly administering Atlassian Cloud
Deep, demonstrable expertise in configuring, securing, and maintaining Jira Software (including advanced workflows and custom fields) and Confluence
Strong working knowledge of Identity and Access Management (IAM) concepts, and hands-on experience configuring SAML 2.0 and SCIM for SaaS application integration (especially with Atlassian Access)
Proven experience managing and integrating enterprise applications like Google Workspace or Slack with an Identity Provider
Proficiency in scripting (e.g., Python, Bash) for automation and utilizing REST APIs
Preferred
Atlassian Certified Professional (ACP) certifications (e.g., Jira Administrator, Confluence Administrator)
Experience with a modern Identity Provider (e.g., Okta, Azure AD/Entra ID)
Experience with Infrastructure as Code (IaC) tools for managing configuration
Benefits
401k match
Great medical, dental, vision, life, and disability benefits
Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
1% of your time off to support local community organizations of your choice
Annual wellness stipend to use towards eligible wellness related expenses
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
Company
Chime
Chime is a financial technology company that offers mobile banking services.
1001-5000 employees
H1B Sponsorship
Chime has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2.77BKey Investors
Sequoia Capital Global EquitiesDST GlobalMenlo Ventures
2025-06-12IPO
2025-03-01Debt Financing· $475M
2023-07-28Secondary Market
Leadership Team
Christopher Britt
Founder and CEO
Ryan King
Co-Founder
Recent News
Crunchbase News
2026-01-22
2026-01-20
Venture Capital Journal
2026-01-14
Company data provided by crunchbase