AI Software Engineer - Search Infrastructure jobs in United States
cer-icon
Apply on Employer Site
company-logo

Zoom · 1 week ago

AI Software Engineer - Search Infrastructure

positionSeattle, WA
timeFull-time
remoteHybrid
seniorityMid, Senior Level
money$152K/yr - $332K/yr
date4+ years exp

Zoom is building the next-generation AI-native knowledge platform to help organizations easily access and retrieve internal knowledge using the power of LLMs. The role involves designing and implementing scalable Retrieval-Augmented Generation infrastructure to enhance enterprise search and knowledge discovery experiences.

CollaborationInformation TechnologyMessagingSaaSVideo Conferencing
check
H1B Sponsor Likelynote

Responsibilities

Designing and implementing a scalable RAG system for real-time Q&A across internal content (meetings, messages, documents, whiteboards, videos, etc.)
Building robust ingestion and indexing pipelines for semi-structured data sources with fine-grained, permission-aware access control
Developing APIs and backend systems to enable efficient querying, retrieval, and ranking
Collaborating with ML/NLP engineers to iterate on embedding models and improve search quality
Ensuring reliability, low latency, and scalability across the entire data retrieval and augmentation stack
Monitoring system performance and optimize for high-throughput, low-latency workloads under real-world load

Qualification

Backend engineeringDistributed systemsData ingestion pipelinesCloud-native toolsDocument-level permission modelingGo programmingAI tools experienceSaaS integration

Required

Have a Bachelor's degree and 4+ years of experience in backend or distributed systems engineering
Have a productivity mindset with experience using AI tools effectively
Have experience designing and operating large-scale data ingestion pipelines (message queues, vector stores, Temporal, Elasticsearch etc.)
Demonstrate a track record of building highly available, multi-tenant backend services
Have experience with document-level permission modeling and secure data handling
Possess with cloud-native tools such as Docker, Kubernetes, and AWS

Preferred

Have experience in Go is a bonus
Have experience integrating with SaaS platforms (Google Workspace, Microsoft 365, Slack, etc.)

Benefits

A variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
Support work-life balance
Contribute to their community in meaningful ways

Company

Zoom

twittertwittertwitter
company-logo
Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.
dateFounded in 2011
location
San Jose, California, USA
people-size5001-10000 employees
web-link
https://www.zoom.com

H1B Sponsorship

Zoom has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (178)
2023 (144)
2022 (259)
2021 (86)
2020 (34)

Funding

Current Stage
Public Company
Total Funding
$276M
Key Investors
ARK Investment ManagementSequoia CapitalEmergence Capital
2021-11-04Post Ipo Equity· $130M
2019-04-19Post Ipo Equity
2019-04-18IPO

Leadership Team

leader-logo
Eric Yuan
Founder & CEO
linkedin
leader-logo
Xuedong Huang
Chief Technology Officer
linkedin

Recent News

Crunchbase News
Capital One To Buy Fintech Startup Brex At Less Than Half Its Peak Valuation In $5.15B Deal
2026-01-23
The Hacker News
Zoom and GitLab Release Security Updates Fixing RCE, DoS, and 2FA Bypass Flaws
2026-01-22
Investing.com
Maintel Holdings reports 2025 results in line with consensus
2026-01-22
Company data provided by crunchbase