Kroll · 6 hours ago
Sr. Manager, Kroll Settlement Administration
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $115K/yr
5+ years expKroll is a global leader in risk and financial advisory solutions. The Senior Manager is responsible for client-facing project management, ensuring project deliverables exceed client expectations, and leading a team of Managers, Analysts, and Coordinators.
AccountingConsultingNavigationRisk ManagementSecurity
Responsibilities
Team Leadership: Directly manages a team of Managers, Analysts, and/or Coordinators (at times, in multiple locations across the country or globe). Provides feedback on performance and support and training for development and writes and delivers employee reviews. Motivates and enables the team by setting clear objectives and expectations. Acts as the hiring manager in building out teams as needed, identifying the top candidates for the role(s)
Client Relationship Oversight: Ensures that cases assigned to their team are appropriately handled and that client expectations are met and exceeded. Provides support and guidance when appropriate and proactively escalates matters and issues to Directors and senior leadership for awareness. Engages directly with clients and helps to define client needs so engagements are handled appropriately and timely
Project Management: Responsible for direct supervision of project teams. Timely and accurately executes on project deliverables and key milestones and tasks. Oversees the terms of Settlement Agreement or other mandates/milestones are met and exceeded, drives deadlines with timely quality outcomes, takes ownership and accountability of the overall delivery for the client
Performance Management: Sets billable hour goals and targets for utilization and quality for project team members they supervise; meets their own billable hour goals and targets; reviews key reports to ensure controls are being accurately utilized and expected work is occurring from direct reports, ensures and validates invoicing as necessary and pays close attention to case budgets
Internal Collaboration: Works internally to meet the needs of the client while building internal relationships and team building, utilizing standard processes and systems, supporting new efforts and approaches and providing feedback to others to encourage an environment of continuous improvement
Effective Decisions: Makes well-informed, independent, effective, and timely decisions perceiving the impact and implications of those decisions to the projects and/or the business. Makes thoughtful recommendations to the Director and senior management
Qualification
Required
A Bachelor's degree is required
A minimum of 5 years of experience in one or more of the following areas is strongly preferred: claims administration, account management, client services, paralegal and/or project management; preferably with budget responsibility for projects
Exceptional communication skills
Background in legal, banking or financial services/accounting or previous class action administration required
Excellent computer skills, including excel, exceptional planning and organizational skills
Exceptional attention to detail
Strong analytical skills
Excellent interpersonal skills and the ability to handle pressure
Previous leadership experience with responsibility for basic supervisor duties (hiring, developing, disciplining teams)
Preferred
PMP certification or equivalent highly desirable
Paralegal experience or JD is also highly desirable
Benefits
Healthcare Coverage: Comprehensive medical, dental, and vision plans.
Time Off and Leave Policies: Generous paid time off (PTO), paid company holidays, generous parental and family leave.
Protective Insurances: Life insurance, short- and long-term disability coverage, and accident protection.
Compensation and Rewards: Competitive salary structures, performance-based incentives, and merit-based compensation reviews.
Retirement Plans: 401(k) plans with company matching.
Company
Kroll
Kroll is a provider of risk solutions that helps clients make confident risk management decisions.
5001-10000 employees
H1B Sponsorship
Kroll has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (14)
2023 (10)
2022 (15)
2021 (7)
Funding
Current Stage
Late StageTotal Funding
unknown2023-12-13Acquired
Leadership Team
Jennifer Huntington
Chief Operating Officer
Alan Brill
Senior Managing Director
Recent News
Morningstar.com
2025-12-02
2025-11-19
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