NetSuite Post-Implementation Lead (Phase II / Hypercare) jobs in United States
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Saxon Global · 1 day ago

NetSuite Post-Implementation Lead (Phase II / Hypercare)

Saxon Global is seeking a NetSuite Post-Implementation Lead focused on stabilization, issue resolution, and optimization following NetSuite go-live. The successful candidate will take full ownership of the Phase II backlog and ensure a smooth transition into steady-state operations.

ConsultingInformation TechnologyRecruiting
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Aslam Khan
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Responsibilities

Assume full ownership of the existing Phase II backlog (not started, in progress, and stalled items)
Re-assess and categorize all backlog items into: Must Complete, Defer, Eliminate
Drive Priority 1 and Priority 2 items to resolution, including: Executive and operational reporting, Sales order and transaction processing gaps, Usability, control, and workflow issues impacting daily operations
Serve as the functional authority for Order-to-Cash and reporting
Translate business requirements into clear NetSuite configuration decisions
Perform hands-on NetSuite configuration where appropriate; engage development resources selectively
Lead working sessions, resolve open decisions, and enforce strict scope discipline
Provide clear, fact-based status reporting and proactively escalate risks
Prevent Phase II efforts from expanding into uncontrolled enhancement work
Ensure clean knowledge transfer and documentation prior to transition

Qualification

NetSuite functional experienceOrder-to-Cash processesManufacturing operations supportPost-go-live leadershipStakeholder communicationPrioritization skillsExecutive-level communicationIssue triage capabilityDecision-making skills

Required

5+ years of hands-on NetSuite functional experience
Proven leadership of post-go-live Phase II, hypercare, or recovery initiatives
Strong experience supporting manufacturing operations and reporting
Deep understanding of Order-to-Cash processes
Ability to work independently with minimal oversight
Strong stakeholder communication, prioritization, and decision-making skills

Preferred

Experience stabilizing or rescuing complex NetSuite implementations
Strong executive-level communication and issue-triage capability
Background working in fast-paced or resource-constrained environments

Company

Saxon Global

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Saxon Global is an IT consulting and engineering solution company.

H1B Sponsorship

Saxon Global has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (47)
2023 (81)
2022 (52)
2021 (39)
2020 (54)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase