Kenan Advantage Group · 21 hours ago
Solution Analyst I
North Canton, OH
Full-time
Onsite
Entry Level
4+ years expKenan Advantage Group is focused on deploying and utilizing the latest technology. The Solution Analyst will work closely with the business or end users during the implementation process, gathering and analyzing data to support systems management and performance.
Freight ServiceService IndustryTransportation
Responsibilities
Implement complex new products and services for the business
Analyze requirements and gather requirements needed for implementation. Understand current processes utilized by end users
Design and document to be process for end user
Assess and document requirements while adhering to established procedures
Demonstration and training on new products and services for the business. May provide support for a period of time
Verify solution is performing as expected after implementation
Utilize details provided to establish specific information needed for end solution. Coordinates data for validation in testing environments
Conducts testing to verify solution is working as expected
Works on multiple items/projects simultaneously
Escalates challenges and issues in timely manner. Ensures positive outcome for business
Work as key member of project teams
Effectively communicate and collaborate with project team members as well as business or end users
Create training materials for new solutions
Troubleshoot and support implemented solutions
Serve as product expert for different systems in portfolio
Collaborate with different team and department members in analyzing solutions/features
Create needed test scripts for testing of new application/product
Pursue training of new technologies that will be utilized by the company
Ability to run small initiatives with minimal assistance
Qualification
Required
4-year College or University degree required or at least 4 years' experience in industry or similar field in lieu of degree
Experience in the operation and analysis of software systems and standards, as well as data retrieval methodologies
Extensive experience with core software applications
Excellent analytical, problem-solving, and mathematical skills
Excellent written and oral communication skills
Excellent listening and interpersonal skills
Excellent understanding of the organization's goals and objectives
Ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to conduct research into systems issues and products as required
Ability to communicate ideas to technical and non-technical audiences
Logical and efficient
Highly self-motivated and directed
Keen attention to detail
Strong customer service orientation
Experience working in a team-oriented, collaborative environment
Occasional evening and weekend work to meet deadlines
Ability to travel for projects as required (Up to 30%)
Preferred
Degree in the field of computer science, management information systems, supply chain, business management preferred
Working technical knowledge of SQL (Preferred)
Previous training experience
Prior transportation experience (Preferred)
Company
Kenan Advantage Group
Kenan Advantage Group is a provider of liquid bulk transportation services.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-06-18Acquired
Leadership Team
Charles DeLacey
CEO
Recent News
PR Newswire
2025-03-31
Transport Topics
2024-05-23
Company data provided by crunchbase