INFORMATION TECHNOLOGY INTERN - COMMUNICATIONS & CUSTOMER SUPPORT (INTERN I) (AT-WILL) jobs in United States
cer-icon
Apply on Employer Site
company-logo

NEOGOV · 12 hours ago

INFORMATION TECHNOLOGY INTERN - COMMUNICATIONS & CUSTOMER SUPPORT (INTERN I) (AT-WILL)

NEOGOV is seeking an Information Technology Intern I for the City of Torrance. This position provides assistance with customer and helpdesk support, and offers hands-on training with installing and replacing computer systems in a government organization.

GovTechHuman ResourcesInformation TechnologySoftware
check
H1B Sponsor Likelynote

Responsibilities

Assist with customer and helpdesk support
Assist with the installation and maintenance of computer systems

Qualification

Microsoft 365Computer support principlesCustomer supportCommunication skillsWillingness to learnPublic sector experienceCertifications in ITTeamwork

Required

The Intern I is a non-benefited, entry-level position for high school students, recent high school graduates, and current college students, preferably with a minimum of six months of paid or unpaid work experience
A strong willingness to learn and an interest in pursuing a career in Information Technology
Experience using Microsoft 365 products
The ability to establish and maintain effective working relationships with colleagues and the public
A foundational understanding of computer and desktop support principles and practices
Strong communication skills, including the ability to follow instructions and interact professionally with users
The ability to perform installation work involving exertion of a moderate amount of physical effort to stoop, crouch and lift in the performance of duties
Ability to perform duties in a safe manner
Ability to lift objects up to 50 lbs
Candidates must pass a background check and a pre-employment medical examination

Preferred

Experience supporting IT functions within a public sector environment
Certifications in Microsoft Teams Administration, Endpoint Management, Azure ID, CompTIA in network, technology, or security are highly desirable, but not required

Benefits

Health, dental, vision, and life insurance
Variety of voluntary benefits
RETIREMENT BENEFITS– The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits.

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

leader-logo
Shane Evangelist
CEO
linkedin
leader-logo
Brandon McDonald
Head Of Marketing
linkedin
Company data provided by crunchbase