Veritas Innovation · 15 hours ago
Sales & Customer Support Representative
Austin, TX
Full-time
Onsite
New Grad, Entry LevelVeritas Innovation is partnering with a leading regenerative medicine company focused on aesthetics and gynecology to centralize and scale internal sales operations. As part of this partnership, we are building a dedicated in-office sales and customer support team to support clinics, providers, and partners nationwide.
BiotechnologyConsultingPharmaceutical
Responsibilities
Update, manage, and maintain customer records in the CRM system
Make outbound and inbound calls to existing clients and prospective customers
Assist with processing orders, tracking shipments, and resolving basic customer inquiries
Qualify inbound leads and route high-intent opportunities to senior sales staff
Support follow-ups, quotes, and sales documentation
Maintain accurate notes, call logs, and activity tracking within the CRM
Coordinate with internal teams to ensure smooth order fulfillment and client experience
Qualification
Required
Strong communication skills (phone, email, and written)
Comfortable speaking with medical offices, clinics, and professional customers
Organized, detail-oriented, and reliable
Willingness to learn CRM systems and sales workflows
Professional demeanor and ability to follow structured processes
Preferred
Prior sales or customer service experience is a plus, but not required
Company
Veritas Innovation
Veritas Innovation offers diagnostics and laboratory solutions.
Founded in 2020
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase