Nebraska Medicine · 3 months ago
Customer Service Associate - Full Time - Second Shift
Omaha, NE
Full-time
Onsite
Entry Level
2+ years expNebraska Medicine is a leading health network dedicated to exceptional patient care and collaboration. They are seeking a Customer Service Associate to provide support during the second shift, ensuring high-quality customer relations and effective communication.
EducationHealth Care
Qualification
Required
Minimum of two years customer service experience to include working with multi-line telephone systems required
High school education or equivalent required
Ability to type 35 words per minute required with 95% accuracy required
Ability to demonstrate customer relations skills and the ability to work under pressure while making sound decisions required
Demonstrate written and oral communication skills and the ability to problem-solve is required
Ability to maintain confidentiality is required
Must possess the ability to work independently and contribute to a team environment required
Preferred
Customer service experience in the healthcare environment preferred
Associate's degree in business, communications, marketing, or related field preferred
Proficient in Microsoft Word preferred
Bilingual, Spanish as a first/second language preferred
Knowledge of medical terminology preferred
Benefits
Up to $5,000/year in tuition assistance
35% discount at Clarkson College
Career advancement opportunities with covered educational costs
Company
Nebraska Medicine
Nebraska Medicine is the most esteemed academic health system in the region, consisting of 809 licensed beds at its two hospitals, more than
5001-10000 employees
H1B Sponsorship
Nebraska Medicine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (20)
2023 (20)
2022 (22)
2021 (19)
2020 (18)
Funding
Current Stage
Late StageLeadership Team
James Linder MD
Chief Executive Officer
Stephanie Daubert
Chief Financial Officer
Recent News
2026-01-11
2025-06-24
2025-05-17
Company data provided by crunchbase