Brown & Brown · 16 hours ago
Surety Senior Account Manager
United States
Full-time
Remote
Senior Level
$80K/yr - $86K/yr
5+ years expBrown & Brown Insurance is seeking a Surety Senior Account Manager to join their growing team. This role involves independently handling bond requests for clients, providing expert guidance, and mentoring associate level teammates while adhering to compliance standards and ensuring client satisfaction.
Insurance
Responsibilities
Adhere to Brown & Brown's compliance standards and procedures, including meticulous documentation, timely responses, processing timelines, professional conduct and client satisfaction
Serve as a primary point of contact, promptly responding to customer and carrier inquiries via email and phone, providing expert guidance and solutions
Independently manage a dedicated portfolio (size subject to volume and account type), demonstrating full ownership of client relationships, bond cycles, and complete submissions to underwriters
Perform duties both independently and collaboratively within a team environment
Process all requests promptly and efficiently, in areas of bonds, endorsements, audits, accounting/billing, and coordinate of claims/loss control services
Gather and compile customer information to prepare new bond submissions for existing accounts with surety companies
Respond promptly to customers and carrier inquiries via email and phone
Manage bond renewals and generate invoices
Maintain and update surety files to ensure ongoing underwriting compliance
Review bonds for accuracy and completeness
Execute bonds under Power of Attorney and submit final bond documentation to surety companies
Undertake other assigned duties and special projects
Demonstrate a proactive approach in managing tasks and resolving issues
Participate in training and development activities to maintain current skills and licensing
Qualification
Required
Must have and maintain a current Property & Casualty license
Bachelor's Degree (BA/BS) or equivalent
Minimum of Three (3) experience in a Surety Account Manager role and 5 years' experience in the Surety field
Solid knowledge and understanding of surety best practices, current legislation, rules, laws, and other regulations
Familiarity with contracts and their provisions
Fluent with Microsoft Windows, Office 365, Word, and Excel
Preferred
AMS360, Erlon, or ImageRight experience is preferred or demonstrates ability to learn software program at an accelerated pace
Benefits
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company
Brown & Brown
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Joel Eubank
COO/CFO Dealer Services
Kadir Edghill , CPA, MBA
CFO - Arrowhead Programs Division
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