Verizon · 12 hours ago
Credit and Collections Analyst
Verizon is a company that powers and empowers how people live, work, and play by connecting them to what brings them joy. The Credit and Collections Analyst will take ownership of Public Sector customers, ensuring receivable targets are met and managing billing and payment issues. This role involves collaboration with sales, service, and customer organizations to guarantee cash flow and resolve customer issues effectively.
Communications InfrastructureInternetInternet of ThingsMobileTelecommunications
Responsibilities
Take ownership of Public Sector customers who require research and analysis to resolve billing and payment issues
Ensure receivable targets are being met
Prioritize receivable base, which includes Verizon’s Public Sector customers, to ensure most impactful items have focus
Identify, drive, and manage risk assessment for the base of accounts
Work directly with appropriate levels of Sales, Service, and Customer organizations, to guarantee cash flow for Verizon
Lead conference calls with customers and internal contacts to obtain receivable resolution commitments and strategies
Drive resolution of customer issues, including process issues, disputes, and invoicing, to facilitate customer payment of undisputed balances
Communicate receivables results, and individual customer action plans to your Supervisor, Assoc. Director and executive levels
Qualification
Required
Bachelor's degree or one or more years of work experience
Experience with Microsoft Office and Google Suite applications
Preferred
A degree
Two or more years relevant work experience
Strong communication and organizational skills and the proven ability to focus on the details
Ability to lead small, cross-functional, teams to accomplish goals
Strong analytical and proven problem solving skills
Experience in receivables management and improvement
Knowledge of Public Sector accounts
Knowledge of Credit and Collections
Experience with Verizon collections systems
Experience with managing commitments and deadlines
Experience working with internal and external entities successfully and diplomatically
Ability to thrive in a dynamic environment and meet deadlines
Benefits
Medical
Dental
Vision
Short and long term disability
Basic life insurance
Supplemental life insurance
AD&D insurance
Identity theft protection
Pet insurance
Group home & auto insurance
Matched 401(k) savings plan
Up to 8 company paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Company
Verizon
Verizon is a broadband and telecommunications company that provides information and entertainment services.
H1B Sponsorship
Verizon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (3)
2023 (2)
2022 (6)
2021 (6)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$34.39BKey Investors
Maryland Department of Housing and Community DevelopmentU.S. Department of DefenseConnect Maryland
2025-07-30Post Ipo Debt· $2.29B
2024-06-20Grant· $2M
2024-02-26Post Ipo Debt· $1B
Recent News
2026-01-24
2026-01-24
Company data provided by crunchbase