Asurion · 2 months ago
Field Repair and Sales Technician
UBIF NY - Amherst - 1330 Niagara Falls Blvd
Full-time
Onsite
Entry Level
$18.90/hr - $18.90/hr
1+ years expAsurion is the world’s leading tech care company, dedicated to helping customers get the most out of their devices. The Field Repair and Sales Technician role involves repairing mobile devices and electronics at customer locations, while also selling related products and delivering exceptional customer service.
ElectronicsInsuranceInsurTechMobile
Responsibilities
Resolve customer issues by troubleshooting and repairing their electronic devices
Expand your knowledge of uBreakiFix & Asurion culture and products
Deliver world-class customer service
Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction both in the store and while in the van servicing the customer
Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs
Perform in your role and achieve your goals by succeeding in sales goals, providing excellent service and technical/repair support, and creating satisfied customers in accordance with Asurion’s Core Values
Demonstrate Asurion’s Core Values in all interactions
Be responsible for inventory management
Qualification
Required
A passion for solving problems and delivering solutions
A love for people and the devices that enrich their lives
Must have a valid driver's license and an acceptable driving record
Reliability and flexibility when it comes to dealing with difficult situations
The ability to quickly adapt in an ever-changing environment
Motivated to meet and exceed evolving key performance objectives
Ability to work a flexible retail schedule, including weekends and holidays
Knowledge of mobile devices and operating systems
Strong oral and written communication skills
Strong teamwork and collaboration skills
Basic knowledge of Microsoft Office
Preferred
One year of customer service/retail sales experience preferred
Six months experience with product service support or electronics troubleshooting
High School diploma or equivalent preferred
Benefits
$1,000 Sign-On Bonus
Average incentive potential of $475/month & Top incentive potential of $865/month, based on performance
Company
Asurion
Asurion is an electronics company that provides protection, repair, and installation.
10001+ employees
H1B Sponsorship
Asurion has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (97)
2024 (102)
2023 (78)
2022 (154)
2021 (139)
2020 (109)
Funding
Current Stage
Late StageTotal Funding
unknown2018-08-10Undisclosed
1995-01-01Acquired
Leadership Team
Tomer Dvir
SVP Product
Jonah Bloom
VP Consumer Marketing/Chief Creative Officer
Recent News
Company data provided by crunchbase