Unisys · 2 hours ago
Director, Delivery Management
Blue Bell, PA
Full-time
Hybrid
Director/Executive
10+ years expUnisys is a company focused on providing advanced technology solutions, and they are seeking a Director of Delivery Management for their CA&I portfolio. This role is responsible for practice management, client relationships, and operational performance across multiple service lines, ensuring revenue and service quality targets are met.
Business DevelopmentInformation ServicesInformation TechnologyManagement Information SystemsSoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Has primary responsibility for the practice management and strategic business development for the services organization for which they are responsible
Full responsibility and management for multiple service lines in Cloud Applications & Infrastructure
Understands the meaning and implications of key financial indicators
Manages all financials and operational metrics for the practice
Translates the client's long-range business plan into a services strategy
Ensures engagements consistently achieve or exceed revenue, margin, service level objectives, and quality targets
Provides oversight of all engagements including periodic meetings with client management and engagement teams
Ensures appropriate intervention and personal involvement in potential problem engagements
Interfaces with client senior executives to generate additional business
Evaluates client business strategy, objectives, and requirements
Participates directly in pursuit of new business opportunities when appropriate
Assures full Unisys portfolio is leveraged across clients
Achieves and monitors client satisfaction targets
Mitigates client risks and promotes a positive Unisys image
Manages Leaders of Leaders; accountable for training, development, performance, and career pathing
Nominates and mentors new practice leaders
Participates in Unisys college/university recruiting
Partners with recruiting to maintain external talent pipelines
Provides mentoring, feedback, training, and development opportunities
Recognized as a domain expert by peers and clients
Builds client relationships and develops new business
Maintains awareness of IT infrastructure, industry trends, competitors, and vendor strategies
Demonstrates executive presence and professionalism
Forecasts, plans, and reviews financial and people resources
Defines intermediate goals and contingencies
Consults on bids, proposals, contracts, staffing, and resource allocation
Participates in deal review sessions to ensure alignment on commercial, solution, pricing, and resourcing terms
Maintains integrity while balancing client expectations, people development, and financial objectives
Demonstrates collaborative working style
Communicates openly and clearly
Listens actively
Demonstrates maturity, self-confidence, and self-control
Qualification
Required
Progressive experience within a managed services business
U.S. citizenship required for security clearance
10+ years professional services experience in global IT managed services
Bachelor's degree in IT, Computer Science, Business, or equivalent experience
Strong interpersonal skills
Advanced analytical, problem-solving, negotiation, and organizational skills
Ability to deal with ambiguity
Advanced prioritization and delegation skills
Experience managing third-party suppliers
Preferred
Industry certifications preferred
Experience with Global System Integrators (GSIs) preferred
Participation in professional associations
Company
Unisys
Unisys is a worldwide information technology company. They provide a portfolio of IT services, software, and technology that solves
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.19B2025-06-16Post Ipo Debt· $700M
2020-10-29Post Ipo Debt· $485M
2010-01-19Acquired
Leadership Team
Mike Thomson
CEO & President
Raj R Raman
CTO, Cloud
Recent News
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