Confidential Careers · 3 hours ago
Customer Service & Operations Associate
Oceanside, NY
Full-time
Onsite
New Grad, Entry Level
$21/hr - $22/hrConfidential specializes in clothing and professional designer brands, and they are seeking a Customer Service & Operations Associate. The role involves providing exceptional customer service, assisting with product information, and resolving customer complaints.
Human ResourcesRecruiting
Responsibilities
Provide exceptional customer service to clients via email
Assist customers with product information and order processing
Resolve customer complaints or issues by investigating concerns and providing appropriate solutions
Process customer returns and restock items into inventory
Print and prepare daily shipping labels
Support front desk and general administrative tasks as needed
Assist with interviewing and onboarding future hires
Qualification
Required
Excellent verbal and written communication skills
Strong customer service and problem-solving abilities
Ability to stay organized and handle multiple tasks efficiently
Preferred
Knowledge of eBay or experience managing eBay orders, or messages is a plus
Previous customer service experience is preferred, but not required
Company
Confidential Careers
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Founded in 2024
2-10 employees
Funding
Current Stage
Early StageLeadership Team
E
Edwin Xiao
Chief Revenue Officer
Company data provided by crunchbase