Amazon · 21 hours ago
BURROW EDGE DCO Tech, DCC Communities
Houston, Texas, USA
Full-time
Onsite
Entry Level
$29/hr - $52/hr
1+ years expAmazon Data Services, Inc. is part of AWS Infrastructure Services, which is responsible for the design, planning, delivery, and operation of AWS global infrastructure. The Burrow Edge Data Center Operations technician will provide local and remote support for Edge & PoP Data Centers, ensuring effective troubleshooting and maintenance of network and server hardware.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Triaging emergent data center issues using a ticketing system
Troubleshooting & configuring network and server hardware
Coordinating remote hands support with colocation providers
Working with cross-functional teams – both internal and external
Leading network & server scaling projects to expand AWS Edge data center infrastructure
Flexibility to occasionally work outside of standard business hours, including nights and weekends, in support of a follow-the-sun on-call rotation and other time-sensitive escalations
Resolving data center facility issues
Performing site audits to ensure safety and quality meets standards
Driving the team to improve operational efficiency through process improvement initiatives
Qualification
Required
Work a flexible schedule including weekends, nights, and holidays
18+ months of computer/server hardware troubleshooting or related IT experience
18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)
Preferred
Experience in a data center or other critical environment
Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)
Industry standard certifications (CompTIA, CCENT, Network+)
Understanding of Linux or similar operating systems
Behavioral interviewing and hiring experience
Experience training and onboarding of new team members
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase