County of Riverside · 14 hours ago
IT Communications Analyst l
Riverside County, CA
Full-time
Onsite
Entry Level
1+ years expThe County of Riverside is seeking candidates for the position of IT Communications Analyst I within the Riverside County Information Technology Department. The role involves specifying, configuring, and troubleshooting various IT systems, ensuring adherence to technology standards, and providing training and support to users.
GovernmentHealth CarePublic RelationsPublic SafetySocial
No H1B
U.S. Citizen Only
Responsibilities
Design, analyze, and define communication requirements and network infrastructure based on evaluation of work processes, customer requirements, available and emerging technology, and cost/benefit analysis
Monitor, coordinate, and control network and remote access; monitor network components, on-line applications, and network connectivity; track and analyze problems and resolutions
Develop and maintain communication system security and firewall requirements based on County standards and department needs
Make recommendations for infrastructure enhancements to gain efficiency and technological advantage; consult with users in planning for future needs and maintaining awareness of best practices and emerging technology
Measure network resource availability, performance, and capacity on a scheduled basis
Develop strategic plans for operation and growth of the telecommunication system
Troubleshoot system failures, performance deficiencies, and circuit and wiring issues
Install, configure, and maintain network hubs, switches, and routers
Research, evaluate, test, and recommend products, product versions and services to meet future business needs; research and prepare input to technology marketing strategy and rate development
Coordinate communication interfaces with federal, state, and local agencies and vendors
Establish technical hardware and software standards based on analysis of system performance, integration needs, current and emerging technology, and cost and benefit analysis
Qualification
Required
Associate of Arts Degree, from an accredited college or university, preferably with course work in computer science, computer information systems, data processing or information management
One year of IT job-related experience, preferably with the County of Riverside
Proven expertise and knowledge specifying, configuring and troubleshooting physical and virtual servers, storage area networks, backup and recovery systems, local and wide area network equipment
Experience working in a large enterprise IT environment within the last three years troubleshooting system failures, performance deficiencies and circuit and wiring issues
Ability to install, configure, and maintain network hubs, switches, and routers
Strong communication and organizational skills
Understanding of team dynamics and ability to navigate and deliver results for customers with competing agendas, processes and/or priorities
Ability to gather and analyze data, reason logically, draw valid conclusions, and make appropriate recommendations
Ability to resolve technical problems and innovate more efficient use of IT resources
Ability to perform systems analysis work and problem solving
Ability to interpret and follow written and oral instructions
Ability to prepare concise reports and documents
Ability to establish and maintain effective working relationships with staff, customers, other employees, and the public
Ability to communicate effectively with people at all organizational levels
Preferred
In-depth problem, traffic and performance analysis; evaluating customer needs to define technology solutions; design and network topology analysis; principles, practices, methods, and techniques of communications technology; analysis and design of network systems; strategic planning processes; analysis of networked, multi-platform environments; use of systems level management tools in resolving high-level technical problems
Knowledge of the principles, methods, and techniques used in the course of work for the IT Communications Analyst series
Knowledge of principles and techniques applied to IT devices, applications and systems
Knowledge of principles of organization and administration
Knowledge of the principles of documentation and recordkeeping, storage and retrieval
Benefits
Veteran's Preference
Reasonable Accommodations
Company
County of Riverside
County of Riverside is a government entity that provides regional administration, public services, and community support programs.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian Nestande
Deputy CEO
Charissa Leach, P.E.
Riverside Co. Asst. Chief Executive Officer/TLMA Director
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