Cox Automotive Inc. · 2 weeks ago
Vehicle Operations Support Specialist II
Kansas City, MO
Full-time
Onsite
Mid Level
$16.59/hr - $24.86/hr
3+ years expCox Automotive Inc. is a leading automotive services company, and they are seeking a Vehicle Operations Support Specialist II to manage account relationships and ensure customer requirements are met. The role involves reviewing vehicle conditions, facilitating communication between departments, and supporting safety activities.
AutomotiveDigital MarketingE-CommerceMarketing
No H1B
Responsibilities
Manage account relationships, maintaining effective communications and ensuring customer requirements are met
Review and update condition report; approve and audit vehicle repair report
Walk vehicles to make recommendations for reconditioning to increase vehicle value
Provide quality service and assist in resolving problems. Respond to customer inquiries relating to vehicles
Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning
In coordination with account representative, account administrator, and account specific procedures prepare sale vehicle presentation and verify certification/announcements
Work with lot operations for organization of account vehicles
Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale
Actively participate in support of all safety activities aligned with Safety Excellence. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such
Perform other duties as assigned by management
Qualification
Required
High School Diploma/GED and 3 years' experience in a related field
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline
OR 5 years' experience in a related field
Valid Driver's License and safe driving record required
Ability to drive vehicles with standard and automatic transmission
Effective communication and organization skills required
Commitment to providing excellent customer service essential
Preferred
Prior experience in vehicle reconditioning, general auto body knowledge, etc. helpful
Satisfactory computer skills and the ability to utilize a portable terminal, brick, etc. preferred
Benefits
Minimum of sixteen hours of paid time off every month
Seven paid holidays throughout the calendar year
Additional paid time off in the form of bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Company
Cox Automotive Inc.
Cox Automotive is the world’s largest automotive services and technology provider.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Scott LeTourneau
Executive Vice President & Chief Financial Officer
Roger Vidal
Vice President Of Engineering, Inventory Software Solutions
Recent News
2026-01-21
2026-01-07
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