Eastern Communications Ltd. · 20 hours ago
Production and Administration Assistant
Eastern Communications Ltd. is a growing team that supports critical infrastructure and communication for first responders and utilities. They are seeking a part-time Production and Administration Assistant to manage customer interactions, maintain inventory, and support daily operations at the service center.
Service IndustrySmall and Medium BusinessesTelecommunications
Responsibilities
Manage customer walk-ins, phone calls, and service requests in a welcoming and cheerful manner, routing them to the appropriate personnel as needed and maintaining a log of inquiries and resolutions
Physically Receive and Process material delivered to the Service Center. The Receiving is inclusive of processing the receipt in the ERP system as well as physically putting the material into the correct inventory location
Allocate received material to customer orders as appropriate and notify customers as appropriate
As appropriate, and at the direction of the sales team, assist with local marketing efforts, such as community events and partnerships, to increase brand awareness and drive customer engagement with the service center
Maintain an organized inventory of materials with accurate quantities reflected
Package and Ship customer orders as appropriate
Order office supplies
Maintain contact lists
Qualification
Required
Strong organizational skills
Strong communication skills
Strong decision-making skills
Proficiency in Microsoft Office
Proficiency in Google Suite
Proficiency in data-entry tools
Ability to handle confidential information responsibly
Preferred
Decision-making skills to work autonomously and manage specific tasks
Communication and collaboration skills to support personnel, management and clients
Organizational skills
Writing skills to ensure emails, letters, documents and social media posts uphold the brand identity
Familiarity with data entry software, such as Excel, Sheets or NetSuite
Proficiency in office software (Microsoft Office, Google Suite, Excel, NetSuite)
Calendar and schedule management skills
Knowledge of office procedures and equipment
Familiarity with customer service principles
Ability to work well with a team and deliver superior customer service
Strong communication and interpersonal skills
Experience working in a distribution center or similar environment
Experience with Radios or similar technical skills
Experience using windows 11 and software
Experience in production operations or related field
Strong knowledge of production processes and supply chain management
Company
Eastern Communications Ltd.
Eastern Communications, Ltd.
H1B Sponsorship
Eastern Communications Ltd. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2025-01-07Acquired
2023-04-12Debt Financing
Recent News
markets.businessinsider.com
2025-03-21
Company data provided by crunchbase