Randstad Digital Americas · 7 hours ago
Senior UX Researcher
United States
Contract
Remote
Mid, Senior Level
$55/hr - $60/hr
3+ years expRandstad Digital Americas is a leading financial institution seeking a Senior UX Researcher to join their Human-Centered Design Practice. This role involves conducting user experience research for digital touchpoints across banking, investing, and insurance platforms to support evidence-based strategy and design decisions.
Information Technology & Services
Responsibilities
Research Design & Preparation: Define research questions, select appropriate methodologies (observation, diary studies, interviews), and create participant screeners and research protocols
Data Collection & Analysis: Conduct usability testing, card sorting, and ethnography using both qualitative and quantitative approaches
Roadmapping: Collaborate with Product and Business stakeholders to determine study priorities and timelines
Reporting: Translate complex data into easily understandable insights and artifacts, including experience maps, usability test reports, and personas
Collaboration: Act as the link between Research, Design, and Business partners to ensure research aligns with strategic goals
Qualification
Required
Deep foundational knowledge of User-Centered Design (UCD) and Human Factors research methods
Exceptional written, oral, and graphical skills to craft impactful insights for executive stakeholders
Knowledge of Figma is required
Proven ability to balance tasks across multiple simultaneous studies and create future study roadmaps
Undergraduate degree in Psychology, Anthropology, Computer Science, Human Factors, Human-Computer Interaction (HCI), or a related field
3-5 years of relevant experience in design research
Incredible attention to detail
Strong collaborative skills across cross-functional groups
Preferred
Prior experience working within Banking or Insurance
Experience with UserTesting.com
Knowledge of inferential statistics and familiarity with analysis software (R, SAS, or SPSS)
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Graig Paglieri
CEO, Randstad Digital Americas
Pascal de Hesselle
SVP, Executive Client Partner - Technology, Media & Telecom
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