Bosselman Enterprises · 18 hours ago
Assistant Manager - Bosselman Travel Center S
Bosselman Travel Centers, Inc is seeking an Assistant Manager for their Travel Center. The role involves overseeing the location's operations in the absence of the manager, ensuring customer service standards are met, and managing staff and inventory effectively.
Transportation
Responsibilities
Hires, disciplines, and terminates staff with the involvement of the Travel Center Manager and Corporate Human Resource Department
Ensures all required files, forms, checklists and other documentation is complete, accurate and delivered in a timely manner
Is proficient in opening and closing a shift, including complete and timely delivery of required documentation
Ensures customer needs are met and implements the company’s policy on customer service
Supervises cash control and bank deposits
Ensures employees are following the proper procedures for all aspects of food operations and handling/storage of product, which complies with all food handling guidelines to meet or exceed state/federal regulations
Projects a positive attitude
Handles all problems dealing with customers, personnel, or mechanical
Ensures the cleanliness, organization, and overall appearances of assigned store meets company standards and are in proper working order, inside and out
Ensures all items are properly ordered; stocked to inventory levels; and priced correctly
Implements and follows-up on company training procedures.; ensures all team members are supervised and trained properly and thoroughly
Trains all associates in food handling and company procedures including proper hold time and code dating
Ensures that all food products are stored properly and code dated with expiration dates; ensures that all products whether cooked or stored are held at proper temperatures
Makes sure shifts are covered
Reflects and ensures all staff are in proper working uniform, neat and clean, at all times
Implements and enforces all company policies and procedures
Reports all maintenance, customer, and personnel problems to upper management regularly
Keeps necessary records – merchandise, personnel, and fuel
Keeps a safe and healthy workplace
Coaches and supports other team members
Maintains and monitors store inventory
Attends management and training meetings, as required
Provides friendly and competent customer service
Reports for work in a timely manner when scheduled with regular and consistent attendance
Assisting in other duties, as assigned
Directly supervises 4 to 20 employees
Qualification
Required
Minimum of six months as sales associate required
Must have a Food Handler's permit or Serve Safe Certification where required by law or policy
Must have knowledge of operations and maintenance of all equipment in the assigned stores
Excellent customer service and communication skills needed
Must have effective problem-solving and decision-making skills
Ability to work a flexible schedule, including evenings and weekends and holidays
Must work a minimum of two (2) weekends per month and two (2) late shifts per week
Must work a minimum of 50 hours per week
Must have reliable transportation and phone
Must be able to communicate in English. – IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service
Able and willing to work cooperatively with other team members
The employee must occasionally lift and/or move up to 50 lbs
Physical attendance at the primary work location is required
Preferred
Associated Degree preferred or equivalent combination of education and experience
Benefits
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!