EPITEC · 1 day ago
Customer Support Engineering - 10
Troy, MI
Contract
Onsite
Entry, Mid Level
2+ years expEPITEC is a company focused on quality engineering solutions, and they are seeking a Supplier Quality Engineer to act as the key liaison between automotive manufacturers, suppliers, and internal teams. The role involves managing communication, coordinating resources, and driving problem-solving efforts to maintain production quality and compliance.
Information TechnologyStaffing Agency
Responsibilities
Respond promptly to Quality Concern Notifications (QCNs)
Present issue resolution status to plant management
Ensure defective parts are quarantined or returned and certified stock is used on the line
Verify clean cutoffs for suspect parts, including those in transit
Serve as the main interface with manufacturer and supplier quality teams
Understand supplier manufacturing processes and design responsibilities
Facilitate supplier visits and deploy corporate resources as needed
Follow up on 8D reports and extraordinary actions to ensure timely completion
Support Incoming Quality and PVT teams during investigations
Participate in VRT, FCPA, and other quality meetings
Conduct audits for ECB issues and assembly plant rejects
Apply structured problem-solving techniques (e.g., 8D, Six Sigma, Shainin)
Maintain accurate records of issue status and communicate updates through PCA
Handle Stage 1 disputes and attend binning meetings
Support warranty returns and ensure parts are shipped and tracked properly
Qualification
Required
Education: BS in Engineering or equivalent STEM degree
Experience: 2–5 years in quality, manufacturing, or engineering roles
Knowledge of injection molding, wiring harnesses, and vehicle electrical systems
Preferred
Strong Microsoft Office proficiency
Excellent organizational, communication, and presentation skills
Ability to read and interpret engineering blueprints
Familiarity with testing, validation software, and quality defect analysis
Problem-solving certifications (Black Belt, Green Belt, 8D, etc.) are a plus
Comfortable managing multiple projects and adapting to changing priorities
Willingness to travel and work on-site
Company
EPITEC
Epitec is a premier technology services and professional staffing company.
1001-5000 employees
H1B Sponsorship
EPITEC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (189)
2024 (148)
2023 (154)
2022 (266)
2021 (203)
2020 (172)
Funding
Current Stage
Late StageLeadership Team
Mark Ruma
Chief Operating Officer (COO)
Company data provided by crunchbase