Truist · 1 week ago
Wire Processing Specialist II
Orlando, FL
Full-time
Onsite
Entry Level
2+ years expTruist Bank is a financial institution that offers a variety of banking services. They are seeking a Wire Processing Specialist II to independently review and process high value domestic and international wire payments in accordance with federal regulations and internal policies.
BankingFinanceFinancial Services
Responsibilities
Reconcile and balance enterprise wire activity processed through the Federal Reserve Bank and Clearing House Interbank Payments System at the end of the day. Meet scheduled system release time for mainframe application to support completion of the Bank's end of night processes. Communicate any FRB deadline extensions to Enterprise Scheduling as wire settlement will also be delayed
Resolve various wire exception transactions (e.g. cancellations, deletions, reversals, returns) requiring manual disposition within the system to ensure appropriate codes are used for accurate client resolution in accordance with FRB, CHIPS and SWIFT requirements. Effectively communicate to external corporate clients and internal clients to include Treasury Services
Add, update, delete account profiles within the wire system REL database while ensuring all documents are complete and authorized in accordance to Wire Policy, Standards and procedures
Follow strict authentication and verification processes in accordance with wire policy. Input wire payment instructions and initiates corrective action if needed
Assist external and internal clients with questions related to wire transfers. Provide first level support to research wire issues
Identify and escalate complex issues/concerns to Treasury Services, senior staff or management in a timely manner
Follow security and operational control procedures for multiple wire transfer systems
Perform client outreach to advise retail and commercial clients of incoming wire payments
Qualification
Required
High school diploma or equivalent related experience
Two years of related customer service experience
Ability to understand complex technical concepts through training and self-study to include a thorough knowledge of accounting, data flow, mainframe/client service systems, and the various wire channels utilized by the Bank
Analytical and problem solving skills
Flexible to work late without advanced notice
Excellent written, verbal communication and interpersonal skills
Demonstrate proficiency in basic computer applications, such as Microsoft Office software products as well as custom applications and systems
Ability to work and adapt in a fast-paced environment
Ability to multi-task and produce error-free work in a deadline-driven environment
Ability to accurately transcribe payment instructions from clients with demonstrated 10-key experience
Preferred
College degree in relevant field or equivalent experience and training
Money Transfer System (MTS) experience
Wire Processing or other banking operations related experience
Willing to assist during emergency events or inclement weather and may be asked to serve as a mission critical designated associate
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
10 days of vacation
10 sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
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