Henry Schein One · 2 hours ago
Onboarding Consultant
United States
Full-time
Remote
Mid Level
$60K/yr - $74K/yr
3+ years expHenry Schein One is the global leader in dental management software, and they are seeking an Onboarding Consultant to provide functional solution expertise during the onboarding process. This role involves managing customer training plans, conducting workflow analysis, and collaborating with various teams to ensure successful onboarding of solutions.
ComputerSoftware
Responsibilities
Coordinate the execution of the defined customer training plans with the trainers. Schedule, create work assignments, and inform contract trainers that provide superuser, end user, and other training needs that are delivered during the onboarding process. Conduct knowledge transfer discussions with trainers to provide customer expectations, specific workflow needs and change management strategies
Complete Workflow Analysis and/or oversee a trainer that completes the onsite Workflow Analysis
Work with the customer to complete the Organization Build Workshops or SmartStarts and validation. Schedule and conduct planning, building, and validation workshops with the customer. During these workshops, you will assist the customer in the construction of their database to meet the goals and needs of their organization
Management of project tasks, add on training, and post Go Live tasks. Assist and collaborate with the project manager. After Strategic Account or DSO customers Go Live, continue to oversee and manage the remaining tasks and training that cannot be completed prior to the live conversion
Recognize and provide input into process improvement. Lead process improvement efforts as needed
Work with other team members as needed to operationalize new professional service offerings
Collaborate with the Sales and Customer Success teams to advise on the successful onboarding of Henry Schein ONE purchased solutions as needed
Work toward and assist in the achievement of individual, team, department, and company goals
Manage multiple/simultaneous Onboarding projects and resolve customer escalations
Qualification
Required
Typically, 2 to 4 years of related professional experience
Typically, a bachelor's degree or global equivalent in related discipline
Minimum of 3 years of practice management solution training or management, relevant Dental Industry experience, or Solution Consulting experience with software in a SaaS Cloud environment
Dental Software Experience (Dentrix Ascend/Core/Enterprise, Dental Technology or other software)
Ability to see and present 'the big picture', uncover business challenges and architect solutions to solve customer problems
Strong customer-facing and relationship-building skills
Demonstrated excellent verbal and written communication skills; needs analysis, positioning, business justification, and closing techniques
Demonstrates a high level of proficiency with customers in the Strategic Accounts segment with a deep understanding of the problems facing the complexities of large DSOs and NDSOs
High degree of understanding with competitive products
Preferred
Dental or medical experience preferred
Benefits
Medical, Dental and Vision Coverage
401K Plan with Company Match
Paid Time Off (PTO)
Sick Leave (if applicable)
Paid Parental Leave
Short Term Disability
Income Protection
Work Life Assistance Program
Health Savings and Flexible Spending Accounts
Education Benefits
Worldwide Scholarship Program
Volunteer Opportunities
And more.
Company
Henry Schein One
Henry Schein One is the world's largest dental practice management software company.
1001-5000 employees
H1B Sponsorship
Henry Schein One has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (2)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Luke Leininger
Vice President, Strategy & Business Development
Mike Hall
VP Customer Success & Technology Sales
Recent News
2025-12-18
Digital Commerce 360
2025-11-06
Company data provided by crunchbase