Infoblox · 1 month ago
Manager, Enablement Operations and Instructional Design
Home Office, Boston, MA, 2109, US
Full-time
Hybrid
Senior Level, Lead/Staff
$120K/yr - $180K/yr
12+ years expInfoblox is a company that empowers its people and is recognized for its innovative cloud-first networking and security solutions. They are seeking a Manager, Enablement Operations and Instructional Design to lead the development and scaling of systems, content, and programs that support the global field organization, ensuring that teams have the necessary tools and training to drive growth.
Network HardwareReal TimeSecurity
Responsibilities
Lead the strategy, evaluation, procurement, and administration of our enablement platforms (e.g., CMS/LMS, content management, training & coaching, readiness tools, integrations with CRM and communication platforms)
Partner closely with IT, RevOps, and Security on vendor selection, integrations, data flows, access/permissions, and ongoing governance
Define and maintain standards, taxonomies, tagging, and templates to ensure content is searchable, current, and aligned to sales motions and customer journeys
Build and manage processes for content lifecycle management, including intake, prioritization, approvals, version control, and retirement
Design and develop scalable learning experiences (e.g., onboarding programs, skill pathways, certifications/accreditations, just‑in‑time microlearning) for global sales and customer‑facing roles
Apply adult learning principles and modern instructional design best practices (blended learning, spaced repetition, scenario‑based learning, video, peer learning, and coaching)
Translate complex product, technical, and go‑to‑market topics into clear, engaging, and role‑specific learning content
Partner with SMEs and leaders to define learning objectives, assessment strategies, and success criteria for each program
Lead end‑to‑end enablement launches for new products, messaging, playbooks, tools, and processes—owning communication plans, training, adoption, and measurement
Act as a central orchestrator for field‑facing communications, ensuring consistency, clarity, and prioritization across channels
Develop and maintain playbooks, guides, and toolkits that support sellers through each stage of the sales cycle
Drive thoughtful change management around new technologies, processes, and programs to ensure adoption and sustained behavior change
Define and track key enablement KPIs and operational metrics (e.g., content utilization, time‑to‑productivity, program completion, assessment performance, tool adoption, impact on pipeline and win rates)
Build dashboards and reporting in partnership with RevOps/Analytics to inform leadership on program impact and opportunities
Run feedback loops with field teams, front‑line managers, and stakeholders; use data + qualitative insights to iterate on content, programs, and platforms
Identify and test opportunities to leverage AI and emerging technologies to increase efficiency, personalization, and impact in enablement programs
Act as a trusted partner to Sales Leadership, Marketing, Product Marketing, Product Management, Customer Success, and RevOps
Facilitate alignment on GTM priorities and translate them into clear enablement roadmaps, program plans, and execution timelines
Provide coaching and guidance to content contributors and subject matter experts to ensure quality and consistency across all field‑facing assets
When applicable, lead or mentor a small team of program managers, instructional designers, or platform admins; set clear goals, provide feedback, and support growth
Qualification
Required
12-15 years of experience developing e-learning content for a global software company, with proven experience leading a team
Proven experience owning and administering one or more enablement platforms (e.g., Highspot, Seismic, Mindtickle, Showpad, Lessonly, Brainshark, or similar), including integrations with CRM and collaboration tools
Demonstrated expertise in instructional design and adult learning methodologies; experience creating blended learning and accreditation/certification programs for sales or customer-facing roles
Strong program and project management skills; able to manage multiple complex initiatives simultaneously from concept to launch to optimization
Excellent written and verbal communication skills, with the ability to simplify complex topics, influence stakeholders at all levels, and craft clear enablement narratives for field audiences
Data-driven mindset with experience using analytics and feedback to measure impact and drive continuous improvement
Comfortable operating in a fast-paced, high-growth, and often ambiguous environment, with a bias toward action and experimentation
Bachelor's degree required
Preferred
A certification in instructional design is a plus
Benefits
Comprehensive health coverage, generous PTO, and flexible work options
Learning opportunities, career-mobility programs, and leadership workshops
Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy
Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
Charitable Giving Program supported by Company Match
We practice pay transparency and reward performance.
Company
Infoblox
Infoblox develops network identity solutions enabling businesses to automate network control functions to reduce costs and boost security.
1001-5000 employees
H1B Sponsorship
Infoblox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (21)
2023 (10)
2022 (37)
2021 (10)
2020 (25)
Funding
Current Stage
Public CompanyTotal Funding
$53MKey Investors
Warburg PincusTenaya Capital
2020-09-08Private Equity
2016-09-19Acquired
2012-04-20IPO
Leadership Team
Scott Harrell
President and CEO
Joe Gately
SVP Americas Sales
Recent News
2026-01-22
Best Endpoint Protection Security (EPP) Tools, Software, Solutions & Vendors
2026-01-17
Company data provided by crunchbase