NEOGOV · 9 hours ago
EMPLOYEE BENEFITS SPECIALIST, SENIOR
VARIOUS LOCATIONS IN FULTON COUNTY, GA
Full-time
Onsite
Mid, Senior Level
$56K/yr - $104K/yr
2+ years expNEOGOV is a company that provides software solutions for the public sector. They are seeking a Senior Employee Benefits Specialist to process and resolve complex employee and retiree insurance and pension benefits issues, assist employees in resolving benefits-related inquiries, and ensure compliance with benefits administration policies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Coordinates activities in the administration of pension and medical, dental, vision, and life insurance benefits for employees and retirees, and COBRA enrollees: creates new employee files; reviews and processes benefits enrollment, termination, status changes, and updates; prepares documentation and transmits to outside agencies; interprets, communicates, and enforces benefits rules, regulations, policies and procedures; performs mathematical computations; processes and tracks personnel transactions; enters data into payroll system; reviews and verifies final output of payroll deductions; prepares and distributes personnel-related correspondence; and ensures appropriate filing and storage of documents
Assists employees/retirees in resolving complex issues regarding insurance and pension benefits, policies, and procedures: responds to inquiries from County personnel and officials and external vendors; conducts research; interprets court documents and makes appropriate adjustments and entries; modifies and deletes data entry transactions as necessary; analyzes benefit issues and provides advice and recommendations; and makes limited-judgment decisions to facilitate resolution
Ensures vendor resolution of employee and general insurance plan administration issues; researches and resolves vendor report discrepancies; performs research for data and records; enter data into external vendor database; and communicates with vendor representatives and vendor program managers
Facilitates new employee orientation and open enrollment sessions for employee benefits packages: compiles, organizes, and delivers materials to employee locations and external vendors; provides general information on programs and services; communicates general information, benefit rules, regulations, policies and procedures; conducts training activities for new hire orientation and other specialized classes; evaluates and updates benefit training program; ensures that federal mandates are complied with in new hire orientation; and serves as liaison to other trainers and departments
Reviews, completes, and/or processes, or various forms, reports, correspondence, and other documentation, including payroll reports, enrollment documentation and spreadsheets, premium detail reports, open enrollment information, and other items as needed; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records
Assists with issuance, evaluation, and preparation of contract awards for RFPs as required/needed for Finance contracts
May lead and coordinate daily work activities of department co-workers: confers with supervisor to obtain direction regarding work assignments and priorities; organizes tasks in order to complete assigned work; confers with co-workers, assists with complex/problem situations, and provides technical expertise; and assists with training and instructing coworkers regarding operational procedures and proper use of equipment
Communicates with supervisor, current and former employees, insurance company representatives, medical providers, attorneys, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems
Maintains a current, comprehensive knowledge and awareness of applicable laws, regulations, principles and practices relating to employee benefits program administration; reads professional literature; maintains professional affiliations; and attends meetings, workshops, hearings, and training sessions as required
Qualification
Required
Bachelor's Degree in business, accounting, insurance or related field required
Two years of experience in human resources, payroll, benefits, or pension administration
Ability to demonstrate proficiency in performance of the essential functions
Ability to learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position
Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified
Official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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