Gannet BioChem · 17 hours ago
Sr. Lab Systems Analyst (2026-012-205)
Huntsville, AL
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expGannet BioChem is seeking a Senior Lab Systems Analyst to serve as the primary technical owner for all laboratory technology systems. The role involves troubleshooting, vendor coordination, and ensuring compliance with GxP requirements while supporting laboratory personnel and systems operations.
BiopharmaChemicalManufacturing
Responsibilities
Troubleshoot and resolve complex hardware and software issues; escalate and coordinate with vendors when deeper expertise is required
Partner with lab personnel to understand workflows, diagnose problems, and translate business needs into technical solutions
Coordinate system updates, upgrades, patches, and new implementations in alignment with written procedures and quality requirements
Participate in all phases of system lifecycles - requirements gathering, configuration, validation, test execution, deployment, and ongoing maintenance
Author and maintain SOPs, work instructions, and technical documentation related to lab systems and integrations
Support regulatory audits and inspections by providing documentation, system expertise, and evidence of compliance
Perform PC and server configurations, instrument connectivity, and routine preventative maintenance activities
Ensure all changes follow documented change control processes
Analyze the impact of new technology on laboratory and business processes and recommend improvements
Collaborate closely with Quality, IT, and laboratory teams to ensure systems remain reliable and inspection ready
Analyze the business implications of the application of technology to the current business environment
Act as a secondary support resource for Service Desk operations, providing coverage for end-user support, system imaging and deployment, account provisioning, and Microsoft 365 license management as needed
Provide backup execution for onboarding, offboarding, and device lifecycle tasks to ensure continuity of service during peak demand, absences, or escalations
Step in to support incident and request resolution when Service Desk capacity is constrained, maintaining service levels and consistent end-user experience
Participate in IT Service Desk on-call rotation
Works on and may lead other projects as assigned
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or related field; equivalent experience considered
8+ years of experience in life sciences, healthcare, or other regulated industry
Strong IT fundamentals with hands-on experience supporting both hardware and software in laboratory environments
Practical knowledge of lab system configuration, instrument integration, and client/server architecture
Demonstrated understanding of formal change control and documentation requirements in regulated settings
Experience with laboratory applications such as Waters Empower, Agilent platforms, Dotmatics, or comparable systems
Own problems from first report to final resolution and dig until the root cause is clear
Communicate technical ideas plainly to scientists, vendors, and leadership alike
Demonstrates sound judgment in escalating issues and proactively communicating status to stakeholders
Adapt quickly when priorities change
Think analytically, stay curious, and enjoy figuring out how complex systems work
Balance multiple priorities while keeping careful records and documentation
Must be able to pass pre-employment drug screening and background check for employment consideration
Performance of tasks essential to the job function may require the employee to work directly with, handle, or otherwise come into contact with chemicals or pharmaceutical agents
Ability to maneuver in confined spaces around laboratory equipment and accurately distinguish colors
Company
Gannet BioChem
Gannet BioChem is a biotechnology company that manufactures biopharmaceutical and therapeutic products.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Nicholas Shackley
Chief Executive Officer
Bob Rodebaugh
Vice President of Technology
Recent News
2025-12-18
Company data provided by crunchbase