Liberty Mutual Insurance · 1 hour ago
Technical Project Manager
Boston, MA, US
Full-time
Hybrid
Mid, Senior Level
$106K/yr - $197K/yr
6+ years expLiberty Mutual Insurance is a leading provider of insurance solutions, and they are seeking a Technical Project Manager to join their Claims Experience Technology team. In this role, you will drive complex, cross-team initiatives and manage delivery across multiple products and teams, focusing on optimizing the software development lifecycle and enhancing technology delivery capabilities.
FinanceFinancial ServicesInsurance
Responsibilities
Drive Domain level initiative plans & manage Projects. Actively manage risks through proactive identification, tracking, and mitigation implementation
Continuously improve practices and frameworks that optimize the SDLC across the Claims Experience domain
Establish and track Technical KPIs that drive continuous improvement & efficiency within a domain & across projects
Support our continuous Agile maturity journey at both tactical, domain, and strategic levels
Own and coordinate dependencies across software products within the Claims domain for aligned projects; maintain transparency via dependency boards and integrated plans and through periodic status reporting
Foster team, relationship, and network building to sustain and grow Technology delivery capabilities across the domain
Maintain work progress visibility, identify and resolve delivery issues, escalating support as needed
Serve as a key communication hub between teams, leadership, and stakeholders
Drive complex problem-solving across diverse teams and competing priorities
Provide clear and concise project status, risks, and decisions for visibility to stakeholders across Claims Operations, Product, Technology, and Compliance
Manage multiple priorities while maintaining strategic focus
Facilitate complex and difficult conversations objectively. Apply conflict resolution skills as required to drive quick decision making and delivery progress
Build consensus across stakeholders with different perspectives and objectives
Qualification
Required
Bachelor's degree in a relevant field (business, computer science, humanities, etc.)
6+ years of IT and program management and experience working in an Agile team
Excellent communication, interpersonal, organizational and team building skills, and business judgement is required
In-depth knowledge of business functions and extensive understanding of business operations, strategies and objectives
Preferred
Knowledge/training equivalent to at least one advanced certification from a reputable Lean/agile organization preferred
Benefits
Flexible Time Off Annual Accrual - days: 20
Comprehensive benefits
Workplace flexibility
Professional development opportunities
Opportunities provided through our Employee Resource Groups
Company
Liberty Mutual Insurance
Liberty Mutual Insurance provides a broad range of insurance products and services.
10001+ employees
H1B Sponsorship
Liberty Mutual Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (14)
2023 (5)
2022 (8)
2021 (12)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$886.84M2025-09-17Debt Financing· $886.84M
Leadership Team
Julie Haase
EVP and Chief Financial Officer, Liberty Mutual Insurance
Joann Gomez
Division Vice President, Risk Management - West Zone
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